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How to complain against share market research house for their irregular service and how to get money back from such research house through SEBI's Scores website ?

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Abhishek Abhishek
Answered on March 03,2021

Please lodge your complaint on SEBI Complaint Redress System (SCORES) at https://www.scores.gov.in or SCORES Mobile App which is available on both Apple App Store and Google Play Store.

Please note that as per circular No. SEBI/HO/OIAE/IGRD/CIR/P/2018/58 dated March 26, 2018 investors who wish to lodge a complaint are required to register themselves on SCORES before lodging the complaint against a listed company, a SEBI registered intermediary or a SEBI recognized Market Infrastructure Institution. While registering the complaints, mandatory details like name of the investors, PAN, contact details, email id are to be provided for registration.

SCORES aids in tracking the status of the complaints anytime by the investor while also providing them notifications from time to time with respect to their complaints. Complaints lodged on SCORES Portal or SCORES Mobile App help in keeping proper audit trail of the complaint which is essential for future references. In view of the same, complaints sent through e-mails shall not be processed.

For any help in lodging complaint on SCORES or with respect to your complaints you can contact the SEBI Toll Free Help Line number 1800 266 7575 or 1800 22 7575.

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