How to file meter complaints for replacing burnt meters in all cases in Bengaluru?


Name of the Department BENGALURU ELECTRICITY SUPPLY COMPANY LIMITED
Name of the Service Meter Complaints
Name of the Sub Service Replace burnt meters in all other cases in Meter complaints
Whom to approach for this service (Designated Officer)? Assistant Executive Engineer C O and M Sub Division
Procedure involved to get this service Services will be provided within 24 Hrs only after Payment of specified charges by the consumer
Who are eligible to get this service BESCOM Consumers
Fee/Charges to be paid to get the service

Fees as mentioned in KERC CSD

Maximum number of days to wait to get this service delivered 1 Working Days
Whom to approach as a appeal (Competent Officer), if the service is not delivered in time or rejected by officer Executive Engineer C O and M Division
Maximum number of days to wait to get the decision of the Competent Officer 5 Working Days
Whom to approach as 2nd appeal (Appellate Authority), if the decision of the Competent officer is not acceptable or not implemented? Superintending Engineer C O and M Circle
Maximum no. of days to wait to get the decision of Appellate Authority 3 Working Days
Website (if online)

www.bescom.org

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