How to get an Online Business Licence in Dubai?


Dubai’s thriving digital landscape makes it a prime location for online businesses. Knowing the licencing process and requirements is essential for a successful launch. Let’s show you the primary online business licences available in Dubai and the steps to acquire them.

E-Trader Licence

An E-Trader Licence is suitable for entrepreneurs who want to sell products or services online without physical office space. This licence allows transactions through various online channels such as social media, websites, or e-commerce platforms.

You can apply for an E-Trader Licence through the DED and submit the required documentation. Remember to obtain this permit before conducting any business, as non-compliance penalties can reach up to AED 500,000.

E-Commerce Licence

If you plan to operate a more extensive online store with a broader product range and higher transaction volumes, consider an E-Commerce Licence.

To obtain an E-Commerce Licence, decide between a free zone or mainland licence and apply to the relevant licensing authority. Costs vary from AED 5,500 to AED 30,000, depending on factors like business size, number of visas, office space, and location (free zone or mainland).

Application Process for an Online Business Licence

Before applying, choose a suitable legal structure and decide on a free zone or mainland location. Each free zone caters to specific industries, so select one that aligns with your business goals.

Next, register your company name with the UAE’s Registry Office, adhering to their naming regulations. Then, apply for notarization of your company’s MOA and AOA through the DED.

Additionally, obtain residency visas for yourself and any dependents you plan to sponsor. Consider office rent and permanent office space, as these factors affect your licence costs.

Achieving success with an online business in Dubai involves:

  • Understanding the local market
  • Targeting the right audience
  • Selecting an optimal location
  • Cultivating a strong network
  • Prioritizing customer experience
  • Leveraging digital marketing
  • Recruiting exceptional talent
  • Complying with regulations.

With thorough preparation and guidance, you’ll be well-equipped to cultivate a thriving online business in this dynamic city.

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