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How to get water supply connection from City Municipal Council limit in Karnataka?

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Sakala Sakala Mission, Government of Karnataka verified
Answered on May 05,2021
Name of the Department CITY MUNICIPAL COUNCIL
Name of the Service Providing Water Tap and UGD connection
Name of the Sub Service Providing water supply connection
Whom to approach for this service (Designated Officer)? Assistant Executive Engineer
Procedure involved to get this service

1) Application in prescribed format should be submitted.

2) Field verification will be done as per details submmitted with application.

3) Prescribed fee will be collected from Applicant and reciept will be issued.

4) Water Supply connection will be given
Who are eligible to get this service Owner of building or property who requires water supply connection
Fee/Charges to be paid to get the service As per fee fixed by Council Resolution under the provisions of Karnataka Municipal Act, 1964
Maximum number of days to wait to get this service delivered 15 Working Days
Whom to approach as a appeal (Competent Officer), if the service is not delivered in time or rejected by officer Municipal Commissioner
Maximum number of days to wait to get the decision of the Competent Officer 7 Working Days
Whom to approach as 2nd appeal (Appellate Authority), if the decision of the Competent officer is not acceptable or not implemented? Deputy Commissioner of the District
Maximum no. of days to wait to get the decision of Appellate Authority 30 Working Days


Work Flow

Step

Description

No. of Days

Designation

1

Application to be submitted online along with necessary documents by citizens

0.00

Others

2

Forward application to case worker

1.00

Operator

3

Verify documents and application details and forward it to revenue officer

3.00

Case Worker

4

Revenue officer verifies property tax details, ownership details and property details and forward application to AEE

2.00

Others

5

Update spot verification details and fee details in online application and forward it to commissioner

3.00

Assistant Executive Engineer

6

DSC approval for fee payment

3.00

Commissioner

7

Pay fee online and download digitally signed water connection certificate by citizen

0.00

Others

8

Work execution

3.00

Assistant Executive Engineer

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