How to get water tap connection from City Corporation(other than BBMP) in Karnataka?


Name of the Department CITY CORPORATION (Other than BBMP)
Name of the Service Providing water Tap and UGD connection
Name of the Sub Service Providing Water Tap connection
Whom to approach for this service (Designated Officer)? Asst. Engineer /Junior Engineer
Procedure involved to get this service

1) Application to be submitted online along with necessary documents by Citizen

2) Officials will process application in the online application.

3) System will automatically intimate fee details to citizen through SMS

4) Online fee payment by Citizen

5) Citizen can download DSC approved connection certificate

6) Engineer will execute the work

Who are eligible to get this service Owner of building or property who requires water supply connection
Documents to be enclosed with the request

1 . Plan by plumber showing proposed tap connection

Fee/Charges to be paid to get the service As per fee fixed by Council Resolution under the provisions of Karnataka City Corporation Act, 1976.
Maximum number of days to wait to get this service delivered 15 Working Days
Whom to approach as a appeal (Competent Officer), if the service is not delivered in time or rejected by officer Asst Executive Engineer/City Engineer
Maximum number of days to wait to get the decision of the Competent Officer 15 Working Days
Whom to approach as 2nd appeal (Appellate Authority), if the decision of the Competent officer is not acceptable or not implemented? Commissioner
Maximum no. of days to wait to get the decision of Appellate Authority 30 Working Days


Work Flow

Step

Description

No. of Days

Designation

1

Application to be submitted online along with necessary documents by citizens

0.00

Others

2

Forward application to case worker

1.00

Operator

3

Verify documents and application details and forward application to revenue officer

3.00

Case Worker

4

Revenue officer verifies property tax details, ownership details and property details and forward application to AEE

2.00

Others

5

Update spot verification details and fee details in online application and forward it to zonal commissioner

3.00

Assistant Executive Engineer

6

DSC approval for fee payment by zonal commissioner

3.00

Others

7

Pay fee online and download digitally signed water connection certificate

0.00

Others

8

Work execution

3.00

Junior Engineer

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