How to update Date of Birth more than once in Aadhaar card?

Standard Operating Procedure (SOP) to be followed to update Date of Birth (DoB) under Exception Handling Process

In DoB exception handling process the resident has to furnish the below set of documents except for the cases when residents is updating DoB to fix a typo mistake by enrolment operator:

1. Resident submits a DOB certificate issued by authorized authority (in the respective states) under The Registration of Births and Deaths Act, 1969 read with Registration of Birth and Death Rules 1999 /2000/2002 of respective states. In case resident’s DoB is before the enforcement of Registration of Births and Deaths Act, 1969 (RBD Act 1969), the resident shall obtain DoB certificate issued from the authorized authority (in the respective states) under The Registration of Births and Deaths Act, 1969 read with Registration of Birth and Death Rules 1999 /2000/2002/other of respective states. Section 13 of RBD Act, 1969 (Delayed registration of births and deaths) may be referred.

2. Residents shall submit a self declaration - stating that he /she is requesting for an update of DOB, even after availing the permitted chance i.e. once in life time chance for DOB updation. He/she also undertakes that, he is fully aware that no further updation in Aadhaar is possible hereafter. In case of Minor, the self declaration needs to be signed by the parent or legal guardian. (Annexure – II)

Guidelines for Exception Handling of DoB Update Change requests

2. URN corresponding to all the DoB related cases are to be shared with tech support for providing the reject reason or the same can be checked using RO advance search portal as the case may be.

3. Once reject reasons are known, URN with error code “PKT_RDEMO_DOB_VALIDATION_ATTEMPTS_LIMIT_EXCEED” and error code “PKT_RDEMO_DATA_QUALITY_REJECT” are to be separated and for all the remaining reject reasons, resident may be informed accordingly.

4. URN rejected with error code “PKT_RDEMO_DATA_QUALITY_REJECT” may be processed through SOP of UIDAI HQ for re-playing these packets and resident may be informed accordingly.

5. In all cases due diligence may be used by reviewing officials when recommending for replay. 6. All the URN with error code “PKT_RDEMO_DOB_VALIDATION_ATTEMPTS_LIMIT_EXCEEDS” & exception cases may be processed as below:

6. All the URN with error code “PKT_RDEMO_DOB_VALIDATION_ATTEMPTS_LIMIT_EXCEEDS” & exception cases may be processed as below:

1. Request/Complaint/URN received from the Residents shall be scrutinized by RO official on various parameters as under:

   1. Is it the 1st Update/change request or resident has already changed the DoB for two or more times.

   2. Is the Current request to fix the typo error due to enrolment operator mistake.

   3. What were the previous documents submitted by the residents

   4. What are the current documents submitted by the residents and are these same as previous documents or not

   5. Any other details deemed necessary

2. With the above information, the following cases may be recommended for replay if residents submits DOB certificate issued by authorized authority (in the respective states) under the Registration of Births and Deaths Act, 1969 and self declaration (In case of Minor, the self declaration needs to be signed by the legal guardian):

a. Case 1: When Resident has already updated his DoB two or more times (Check the previous URNs request on RO portal)

The DoB update counter is not maintained for the DoB requests performed before the notification of the DoB OM dt 24.09.2018.

b. Case 2: Where DOB is changed successfully in previous request and no typographical error occurred but now resident wants to change his DOB with same/other type of valid document.

c. Case 3: Where DoB is changed successfully in previous request and DOB issue is of typographical error but currently resident is not fixing typographical error:

For ex:

d. Case 4: Where DoB is changed successfully in previous request and DOB issue is of typographical error and document is not available on RO Admin Portal and current document is different as of previous request.

iii. With the information collected in para b, the following cases of typographical error by enrolment operator may be recommended for replay without the need of DOB certificate issued by authorized authority (in the respective states) under the Registration of Births and Deaths Act, 1969 and a self declaration. The resident shall submit the previously submitted document as DoB Proof:

a. Case 5: Where DoB is changed successfully in previous request and document is available on RO Admin portal and DOB issue is of typographical error.

b. Case 6: Where DoB is changed successfully in previous request and document is not available on RO Admin portal but resident is submitting same document as of previous request and DOB issue is of typographical error

7. A Flow diagram depicting the various cases and suggested actions for RO is given below:

8. Cases where the URN under review may not be considered for replay :

1. Where Invalid/Illegible/tampered document is uploaded in requested URN:- The reviewing official will mark it as “Rejected”. The Section will communicate to resident regarding the same.

2. Cases where resident has already submitted the self declaration in the previous request and again requesting for DoB update.

9. If required, it shall be at discretion of the concerned officer to decide regarding inviting resident to RO on a given date to present their respective case or not.

Source: You shall view the full version of the government order here.