Home |Digilocker | I am the mother of the 10th std student. I have a digilocker account in my aadhar number and mobile number. I am trying to obtain my son's cbse x marksheet using my digilocker account. His profile got attached to my digilocker account, as whenever I enter my mobile number to login, it now shows two accounts are having one mobile number, but if I select his user account and try to login, it would not login. What to do?

I am the mother of the 10th std student. I have a digilocker account in my aadhar number and mobile number. I am trying to obtain my son's cbse x marksheet using my digilocker account. His profile got attached to my digilocker account, as whenever I enter my mobile number to login, it now shows two accounts are having one mobile number, but if I select his user account and try to login, it would not login. What to do?

Answer Notify Me - 1 Notifying - 2
Team Digilocker, Ministry of Electronics & IT (MeitY) verified
Answered on November 09,2022

Please try to login into student’s DigiLocker account by entering his/her Aadhaar number. You will receive an OTP on your registered mobile number and submit the OTP. in case of any issue write us back with screenshot of error, registered mobile number and Aadhaar number at https://support.digitallocker.gov.in/.

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