Home |Sakala | I did a khata transfer from sakala website. Transfer completed and I paid the amount. But a blank paper was uploaded on sakala website instead of khata certificate. I have been visiting concerned BBMP office for last 4 months but still didnt get the khata certificate. BBMP official give some vague reason every time. How do I get my khata certificate?

I did a khata transfer from sakala website. Transfer completed and I paid the amount. But a blank paper was uploaded on sakala website instead of khata certificate. I have been visiting concerned BBMP office for last 4 months but still didnt get the khata certificate. BBMP official give some vague reason every time. How do I get my khata certificate?

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Pgn Properties PGN Property, Real Estate & Documentation Consultant with 21+ years of experience verified
Answered on August 23,2021

This happens frequently and I too have my own experience.

There are few reasons for this.

  1. BBMP hasn't completed the work but they are bound to close the file within the lead-time so they just upload the blank page and close the application.
  2. They want you to visit the BBMP office and collect the hard copy directly so they have chance to induce. 
  3. By mistake, wrong file would have been uploaded 

As you mentioned in your question, you have been following up for 4 months. My advice is please don't follow up directly with BBMP officials, this may not work until you tip.

Sakala customer care is very active and supportive, call them 080 4455 4455 and report your issue. BBMP will take an action if complaint routed through Sakala care.

All the best!

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