Home |Digilocker |
I downloaded my aadhar from Digilocker but it's not opening and nor is getting deleted. Moreover, it's showing a yellow arrow. What to do?
I downloaded my aadhar from Digilocker but it's not opening and nor is getting deleted. Moreover, it's showing a yellow arrow. What to do?
Share
Team Digilocker, Ministry of Electronics & IT (MeitY) 
Answered on November 30,2022
Kindly update the app to its latest version and check again.
77 views
Guide
Click here to get a detailed guide
How to fix issues with Digilocker?
DigiLocker is a digital locker to store all your documents. Sometimes, you might have encountered any of the following issues with Digilocker. Documents uploaded by you to Digilocker mi..Click here to get a detailed guide
Related Questions
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on April 24,2020I have my DL, RC, and vehicle insurance documents in my Digilocker app. Yesterday, I renewed my vehicle insurance policy and uploaded it successfully. But the problem is, the old policy certificate is not being deleted. Tell me how it could be done.
Documents in the issued section of DigiLocker are deemed to be at par with the original physical document as ...
2
138
2685
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on April 20,2020What to do as I can't login and my number and aadhar is linked with 2 accounts in Digilocker?
Please try sign in using Aadhaar number. You will receive an OTP on your registered mobile number. Enter the ...
1
122
2391
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on April 27,2020I have added various issued documents in Digilocker but now it is showing no document in my Digilocker. What to do now as I have tried on both the app and website?
Kindly refresh the 'Issued Documents' section of the DigiLocker App. You will be able to see all your issued ...
2
590
11698
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on April 27,2020I am unable to fetch my DL and Pan card to my Digilocker account. It is showing DOB as NA and Gender as NA. I had checked and verified my DL through the link in the Parivahan website.How to resolve it?
Please refresh your Aadhaar profile. Sign in to digiLocker and click on My profile.. Go to the profile section ...
1
998
19889
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on July 14,2021What to do as my Digilocker app is not opening?
We recommend you to update your DigiLocker App to the latest version. Also ensure you are in good mobile ...
2
0
5499
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on July 07,2020I am unable to download CTET July 2019 certificate from Digilocker. It is only showing 2018 certificates.What to do?
CTET results are available on DigiLocker. Please ensure your name in Aadhaar and name in CTET are the same. ...
1
0
627
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on August 22,2020I downloaded my mark sheet from Digilocker but it's not opening and nor is getting deleted. Moreover, it's showing a yellow arrow. What to do?
We request you to forward the screenshot along with your Name, Registered mobile no., Roll No., Board and Year ...
1
333
6887
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on July 23,2020I want to change the phone number linked with my digilocker account, but after entering the OTP received to the new saved number, it's showing that "OTP is expired". How should I update my phone number?
That might be a temporary problem with the network operator. Please retry. If the issue persists please write back ...
1
0
470
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on December 16,2020My aadhar is linked with my brother's Digilocker account by mistake. How can I delete my aadhar from his account. What can I do?
Please send your request at support@digitallocker.gov.in. we will help you in account deletion.
1
48
1719
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on September 24,2020Sometimes before I have installed Digilocker on my phone. But unluckly its removed. When I installed the app again, I got the notice that 'Aadhar no is already registered with digilocker and you can access your a/c using your credentials'. But it is not opening. What can I do ?
You can now login using your Aadhaar number. If the problem persists please write back to us at support@digitallocker.gov.in.
1
0
515
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on March 23,2021I have successfully downloaded my class X marksheet and passing certificate, but when i click on it nothing happens and a yellow arrow appears beside the document. I have sent an email with the screenshot attached along with all the details. What to do now ?
We request you to uninstall and reinstall the latest version of the App. In case issue persists please raise ...
1
0
180
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on November 10,2020My insurance is not getting added to my Digilocker. What to do?
Kindly specify the name of the insurance company, policy number and your registered mobile number with DigiLocker in a ...
1
0
6666
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on July 14,2021I tried to upload my 2nd PUC Marksheet to Digilocker. But it's not opening and yellow arrow mark is visible.What to do?
Please try downloading using DigiLocker Web.
1
0
189