Home |Digilocker |
I enter the correct details in digilocker to get my 12th certificate but it showing no records found.What to do?
I enter the correct details in digilocker to get my 12th certificate but it showing no records found.What to do?
Team Digilocker, Ministry of Electronics & IT (MeitY)
Answered on March 22,2022
Answered on March 22,2022
Documents in DigiLocker are made available from the issuer's database directly. Please check the description text whether the issuer is issuing the certificate/mark sheet for particular year.
You can also raise a ticket using the below link.
Digilocker Support
Guide
  Click here to get a detailed guide
How to fix issues with Digilocker?
DigiLocker is a digital locker to store all your documents. Sometimes, you might have encountered any of the following issues with Digilocker. Documents uploaded by you to Digilocker mi..  Click here to get a detailed guide
Related Questions
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on May 18,2022I have entered correct DL/RC details but I am getting the message 'No records found with the details entered by you'.What to do?
Please try to access over Vaahan website; Know your DL statusif it is available there, it will be available ...
3 0 16402 -
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on August 19,2020DigiLocker is asking me to link Aadhaar. After entering my Aadhaar number it shows "This Aadhaar number is already linked to another DigiLocker account.” What to do ?
Please try to login with your Aadhaar number. In case issue persists please write to us at support@digitallocker.gov.in
2 409 8410 -
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on April 24,2020I have my DL, RC, and vehicle insurance documents in my Digilocker app. Yesterday, I renewed my vehicle insurance policy and uploaded it successfully. But the problem is, the old policy certificate is not being deleted. Tell me how it could be done.
Documents in the issued section of DigiLocker are deemed to be at par with the original physical document as ...
2 137 2674 -
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on April 27,2020I have added various issued documents in Digilocker but now it is showing no document in my Digilocker. What to do now as I have tried on both the app and website?
Kindly refresh the 'Issued Documents' section of the DigiLocker App. You will be able to see all your issued ...
2 587 11636 -
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on May 21,2020When I am trying to get PAN card under issued documents, it is saying "No document was found in issuer database matching above details. Please check the details and try again." But my details are correct and PAN is linked with my Aadhaar card. What to do now?
Please ensure your name in Aadhaar records and Pan records is the same. It will be only be fetched when ...
2 0 2770 -
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on July 10,2020I have digilocker account in my double sim card phone,with one of my mobile number.I want to create one more digilocker account using another sim in my phone for my wife.Can it be done ?
This depends upon your Mobile's compatibility. If it supports a parallel app, it will work. DigiLocker app requires one ...
1 0 1918 -
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on August 22,2020I downloaded my mark sheet from Digilocker but it's not opening and nor is getting deleted. Moreover, it's showing a yellow arrow. What to do?
We request you to forward the screenshot along with your Name, Registered mobile no., Roll No., Board and Year ...
1 332 6875 -
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on July 23,2020I want to change the phone number linked with my digilocker account, but after entering the OTP received to the new saved number, it's showing that "OTP is expired". How should I update my phone number?
That might be a temporary problem with the network operator. Please retry. If the issue persists please write back ...
1 0 465 -
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on March 23,2021I want to download NIOS 12th mark sheet from the digilocker app. But there is one problem, the registered mobile no.which is given in adhaar card has been changed.So,how can I link new mobile no.with the adhaar card ? How can I get my mark sheet through the digilocker app in mobile no.?
We are extremely sorry for the inconvenience caused to you. Please update your mobile number after entering your Aadhaar number ...
1 0 728 -
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on September 02,2020What to do when digilocker is showing your Aadhar card is already linked with digilocker ?
Try login using your Aadhaar number.
1 0 27571 -
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on September 23,2020I have digilocker account linked with aadhar no but when I try to fetch up my documents from national institute of open schooling, it shows you can not fetch up this document. Please link your aadhar. When I try to link aadhar it shows your aadhar is already linked. Kindly resolve this issue.
Please report your issue on suport@digitallocker.gov.in. You might have 2 digilocker accounts.
1 0 458 -
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on September 24,2020Sometimes before I have installed Digilocker on my phone. But unluckly its removed. When I installed the app again, I got the notice that 'Aadhar no is already registered with digilocker and you can access your a/c using your credentials'. But it is not opening. What can I do ?
You can now login using your Aadhaar number. If the problem persists please write back to us at support@digitallocker.gov.in.
1 0 509 -
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on December 16,2020I want to change my registered mobile no with digilocker. My digilocker is not linked with Aadhaar card.How to do it?
You can easily update your mobile number by visiting the profile section using DigiLocker web.
1 0 414