Home |Digilocker |
I have a digilocker account since more than 3 years. Now it does not open - asks me to fill up aadhar details. On filling up and clicking submit - it says - oops, something went wrong. try again. What to do now?
I have a digilocker account since more than 3 years. Now it does not open - asks me to fill up aadhar details. On filling up and clicking submit - it says - oops, something went wrong. try again. What to do now?
Share
Team Digilocker, Ministry of Electronics & IT (MeitY) 
Answered on April 08,2022
That might be a temporary error.
Sorry for the inconvenience caused to you.
120 views
Guide
Click here to get a detailed guide
How to fix issues with Digilocker?
DigiLocker is a digital locker to store all your documents. Sometimes, you might have encountered any of the following issues with Digilocker. Documents uploaded by you to Digilocker mi..Click here to get a detailed guide
Related Questions
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on June 28,2021I lost my digilocker username and password. How to get it ?
Now you no more require username or password. Just log in using your Mobile number or Aadhaar followed by ...
3
1967
39712
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on August 19,2020DigiLocker is asking me to link Aadhaar. After entering my Aadhaar number it shows "This Aadhaar number is already linked to another DigiLocker account.” What to do ?
Please try to login with your Aadhaar number. In case issue persists please write to us at support@digitallocker.gov.in
2
413
8499
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on March 15,2021I am waiting for the Digilocker OTP, but I have not received the OTP for more than 5 minutes. What should I do?
Sorry for the inconvenience, this might be temporary issue, kindly try after sometime.
2
199
8661
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on April 16,2020I had an account in DigiLocker. I uploaded my documents there but suddenly I lost my all documents and I’m not able to recover it. What to do now?
Please ensure you are using the latest version of Mobile App. Try Sign out and Sign in. If the ...
1
133
2457
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on April 20,2020What to do as I can't login and my number and aadhar is linked with 2 accounts in Digilocker?
Please try sign in using Aadhaar number. You will receive an OTP on your registered mobile number. Enter the ...
1
122
2391
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on April 27,2020I am unable to fetch my DL and Pan card to my Digilocker account. It is showing DOB as NA and Gender as NA. I had checked and verified my DL through the link in the Parivahan website.How to resolve it?
Please refresh your Aadhaar profile. Sign in to digiLocker and click on My profile.. Go to the profile section ...
1
998
19885
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on May 21,2020When I am trying to get PAN card under issued documents, it is saying "No document was found in issuer database matching above details. Please check the details and try again." But my details are correct and PAN is linked with my Aadhaar card. What to do now?
Please ensure your name in Aadhaar records and Pan records is the same. It will be only be fetched when ...
2
0
2797
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on June 17,2020Can I create an account on Digilocker if the mobile number registered with my Aadhaar card is not active?
Yes, Account can be created but you won't be able to link your Aadhaar with your DigiLocker account. We ...
1
0
3076
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on July 10,2020I have digilocker account in my double sim card phone,with one of my mobile number.I want to create one more digilocker account using another sim in my phone for my wife.Can it be done ?
This depends upon your Mobile's compatibility. If it supports a parallel app, it will work. DigiLocker app requires one ...
1
0
1932
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on August 22,2020I downloaded my mark sheet from Digilocker but it's not opening and nor is getting deleted. Moreover, it's showing a yellow arrow. What to do?
We request you to forward the screenshot along with your Name, Registered mobile no., Roll No., Board and Year ...
1
333
6887
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on July 23,2020I want to change the phone number linked with my digilocker account, but after entering the OTP received to the new saved number, it's showing that "OTP is expired". How should I update my phone number?
That might be a temporary problem with the network operator. Please retry. If the issue persists please write back ...
1
0
470
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on December 16,2020My aadhar is linked with my brother's Digilocker account by mistake. How can I delete my aadhar from his account. What can I do?
Please send your request at support@digitallocker.gov.in. we will help you in account deletion.
1
48
1719
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on March 23,2021I want to download NIOS 12th mark sheet from the digilocker app. But there is one problem, the registered mobile no.which is given in adhaar card has been changed.So,how can I link new mobile no.with the adhaar card ? How can I get my mark sheet through the digilocker app in mobile no.?
We are extremely sorry for the inconvenience caused to you. Please update your mobile number after entering your Aadhaar number ...
1
0
734