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I have recently updated my mobile number in Aadhaar and it has been 5 days now. My Digilocker which is also linked with Aadhaar has another mobile number that I lost. I cannot sign in because OTP is sent on old Mobile number. I also sent a mail to the support team of Digilocker but I haven't got any reply. It is an urgent and serious issue as all my documents are in Digilocker. What to do ?
I have recently updated my mobile number in Aadhaar and it has been 5 days now. My Digilocker which is also linked with Aadhaar has another mobile number that I lost. I cannot sign in because OTP is sent on old Mobile number. I also sent a mail to the support team of Digilocker but I haven't got any reply. It is an urgent and serious issue as all my documents are in Digilocker. What to do ?
Team Digilocker, Ministry of Electronics & IT (MeitY)
Answered on December 04,2022
Answered on December 04,2022
Kindly try the following steps to login via Aadhaar OTP and update DigiLocker-linked mobile number:
- Kindly visit Digilocker website and click on Sign In
- Enter your Aadhaar number and security PIN and then click "Sign In"
- Go to the bottom of the page and click on "Try using Aadhaar OTP instead!". This will send the OTP to your Aadhaar-registered mobile number
- Enter the OTP sent to you by UIDAI and Captcha text and click "Submit"
- You will be logged in successfully, After logging in go to the profile section and edit your mobile number by clicking on the pencil icon beside mobile number
- Enter your new mobile number and click "Submit". OTP will be sent to your new mobile number.
After successful verification, your DigiLocker mobile number will be updated.
Guide
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How to fix issues with Digilocker?
DigiLocker is a digital locker to store all your documents. Sometimes, you might have encountered any of the following issues with Digilocker. Documents uploaded by you to Digilocker mi..  Click here to get a detailed guide