Home |Digilocker | I lost my old digilocker registered mobile number. What to do now ?

I lost my old digilocker registered mobile number. What to do now ?

Answer Notify Me - 9 Notifying - 10
Team Digilocker, Ministry of Electronics & IT (MeitY) verified
Answered on November 07,2022

Digilocker account already exists with same aadhaar number

You are requested to logout from the app and try to login again by entering your Aadhaar number, this time you will get the OTP on mobile number linked with your Aadhaar, submit the OTP and you will be able to login to your account .

Note: If your Mobile number is not linked with Aadhaar please visit nearest Aadhaar center, once your number is updated your issue will get resolved.

I am unable to login into my Digilocker account as i have lost my old phone number. Now i tried to create new account and it is showing that profile with this aadhar already exists. I am unable to reset pin for older profile.

You are requested to logout from the app and try to login again by entering your Aadhaar number, this time you will get the OTP on mobile number linked with your Aadhaar, submit the OTP and you will be able to login to your account .

Note: If your Mobile number is not linked with Aadhaar please visit nearest Aadhaar center, once your number is updated your issue will get resolved.

How would you rate the answer?


Excellent Good Neutral Poor Bad

Thank you for your response..

Clap Clap 0
Share Share Answer Share Share
Views 6210 views
tesz.in
Hey , can you help?
Answer this question
Guide

How to fix issues with Digilocker?

DigiLocker is a digital locker to store all your documents. Sometimes, you might have encountered any of the following issues with Digilocker. Documents uploaded by you to Digilocker mi..
  Click here to get a detailed guide

Related Questions