Home |Digilocker | I want to download my 10th and 12th passing certificate but it is saying-'name mismatched'. I was able to download my class 12th marksheet and migration certificate but not this. How can I proceed?

I want to download my 10th and 12th passing certificate but it is saying-'name mismatched'. I was able to download my class 12th marksheet and migration certificate but not this. How can I proceed?

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Team Digilocker, Ministry of Electronics & IT (MeitY) verified
Answered on March 10,2022

We are sorry to inform that in case of name mismatch you are not able to pull your documents in DigiLocker. To fetch any document in DigiLocker your Aadhaar name should exactly match with your document name. Please update your name in Aadhaar first than try to fetch your document in Digilocker.

Please try the following options

1)Make sure that the full name/DOB that you want in your DigiLocker account is updated on your Aadhar card

2)Log In using your Aadhaar number and click on Browse> Click on Aadhaar> Click again to update Aadhaar card/Complete eKYC

3)Once you submit the OTP, the full name will be updated as per Aadhaar

4)You will not be able to change name or DOB anything different than Aadhaar

In case of any issue write to us with screenshot of error and your Aadhaar/ Mobile number.

Note: UIDAI usually take 15-20 days for the data updation. Please visit UIDAI website and download your eAdhaar. This will tell you if your data is actually updated with Aadhaar or still in process.

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