Home |Digilocker |I'm unable to download my 12th passing certificate and migration certificate but it's showing issuer sevice is unavailable. What to do?
I'm unable to download my 12th passing certificate and migration certificate but it's showing issuer sevice is unavailable. What to do?
Team Digilocker, Ministry of Electronics & IT (MeitY)
Answered on November 03,2022
Answered on November 03,2022
This is an error message when there is some issue going on at issuer end. We are looking into the issue and trying to resolve the same at the earliest. You will be able to get your certificates, once it's been resolved.
Please try to fetch your marksheet once again in DigiLocker. In case of any issue please write to us at Digilocker Support with scan copy of admit card, Aadhaar card and mobile number so that we can provide you your digital documents over your registered E-mail.
Guide
  Click here to get a detailed guide
How to fix issues with Digilocker?
DigiLocker is a digital locker to store all your documents. Sometimes, you might have encountered any of the following issues with Digilocker. Documents uploaded by you to Digilocker mi..  Click here to get a detailed guide
Related Questions
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on June 19,2020Is the 12th passing certificate from Digilocker valid for document verification in bank jobs?
The issued documents in DigiLocker system are deemed to be at par with original physical documents as per Rule ...
1 44 4270 -
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on July 07,2020I am unable to download CTET July 2019 certificate from Digilocker. It is only showing 2018 certificates.What to do?
CTET results are available on DigiLocker. Please ensure your name in Aadhaar and name in CTET are the same. ...
1 0 621 -
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on August 22,2020I downloaded my mark sheet from Digilocker but it's not opening and nor is getting deleted. Moreover, it's showing a yellow arrow. What to do?
We request you to forward the screenshot along with your Name, Registered mobile no., Roll No., Board and Year ...
1 333 6880 -
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on March 23,2021I have successfully downloaded my class X marksheet and passing certificate, but when i click on it nothing happens and a yellow arrow appears beside the document. I have sent an email with the screenshot attached along with all the details. What to do now ?
We request you to uninstall and reinstall the latest version of the App. In case issue persists please raise ...
1 0 178 -
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on November 30,2022I am unable to download my EWS certificate from Digilocker despite Bihar government is issuing such document on Digilocker. Why is it so?
Please try to fetch EWS certificate by selecting Issuer “General Administration Department”.
1 0 1329 -
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on November 30,2022I downloaded my aadhar from Digilocker but it's not opening and nor is getting deleted. Moreover, it's showing a yellow arrow. What to do?
Kindly update the app to its latest version and check again.
1 0 77 -
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on March 10,2022After marriage, my wife's surname is changed in Aadhaar. But in 10 th and 12th mark sheet, she has old name. She is not able to download her mark sheet from Digilocker because it's showing name mismatch error. What to do?
We are sorry to inform that in case of name mismatch you are not able to pull your documents ...
1 0 6063 -
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on November 30,2022My 12th marksheet is showing in issued documents but it couldn't be opened/viewed/downloaded/shared. When I try to do so, it comes as "document content configuration missing " What am I supposed to do now? I need my marksheet urgently for admission.
Login to your DigiLocker account by entering your Aadhaar/ Mobile number, security PIN and OTP - > Go to ...
1 0 280 -
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on November 09,2022What to do as I am unable to get CBSE 12th migration certification from Digilocker?
Dear User, We regret the inconvenience that you experienced. We request you to share some more details of the ...
1 0 232 -
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on March 10,2022I want to download my 10th and 12th passing certificate but it is saying-'name mismatched'. I was able to download my class 12th marksheet and migration certificate but not this. How can I proceed?
We are sorry to inform that in case of name mismatch you are not able to pull your documents ...
1 0 3006 -
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on March 22,2022I enter the correct details in digilocker to get my 12th certificate but it showing no records found.What to do?
Documents in DigiLocker are made available from the issuer's database directly. Please check the description text whether the issuer ...
1 0 6134 -
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on November 30,2022I cannot issue my class 12th Marksheet (CISCE Board). It shows that DigiLocker cannot find the issuer database. How can I download it?
CISCE is issuing marksheets, passing certificates, migration certificates through DigiLocker. These can be pulled by students into their DigiLocker ...
1 0 910 -
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on November 30,2022I tried to download my CISCE class XII MARKSHEET today but it's showing no record available in issuer database for given documents. It's very urgent. Can anyone help?
Login to your DigiLocker account by entering your Aadhaar/ Mobile number, security PIN and OTP - > Go to ...
1 0 439