My digilocker account shows two aadhar cards in a single account. I can view the first one, but the second one throws an error. I face problems for eKYC.What to do now?

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  Team Digilocker
  

  Ministry of Electronics & IT (MeitY) . Answered on December 04,2022
  I have recently updated my mobile number in Aadhaar and it has been 5 days now. My Digilocker which is also linked with Aadhaar has another mobile number that I lost. I cannot sign in because OTP is sent on old Mobile number. I also sent a mail to the support team of Digilocker but I haven't got any reply. It is an urgent and serious issue as all my documents are in Digilocker. What to do ?
  Kindly try the following steps to login via Aadhaar OTP and update DigiLocker-linked mobile number: Kindly visit Digilocker website and ...
  
  1 70 2187
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  Team Digilocker
  

  Ministry of Electronics & IT (MeitY) . Answered on June 30,2021
  I changed my mobile and installed Digilocker app. When logined, my account Digilocker shows "Aadhaar number already registered with DigiLocker. You can access your account using your credentials. What do I do?
  Simply enter your Aadhaar number and you will be able to login into your Account.
  
  1 77 2021
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  Team Digilocker
  

  Ministry of Electronics & IT (MeitY) . Answered on December 17,2021
  I was not getting my otp while logging in digilocker. Then I reinstalled the app and again trying to log in. But, now OTP is being sent on an unknown number and it is showing that digilocker is logged in already. What to do now?
  This might be a temporary issue. Please re-try later.
  
  1 0 1048
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  Team Digilocker
  

  Ministry of Electronics & IT (MeitY) . Answered on November 30,2022
  How can I change my phone no in digilocker app ? My different no. in use in aadhar card but digilocker not running in that number.
  Kindly try the following steps to login via Aadhaar OTP and update DigiLocker-linked mobile number: 1. Kindly visit Digilocker and click on ...
  
  1 0 260
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  Team Digilocker
  

  Ministry of Electronics & IT (MeitY) . Answered on July 14,2021
  I had lost my registered mobile number and also forgot my password. How can I sign in Digilocker Account? I linked my aadhar card with new mobile number but digilocker is still sending otp on old number. How to sign in on the app now?
  Please write to us at https://support.digitallocker.gov.in/open along with copy of  Aadhaar and current mobile number.
  
  1 0 3100
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  Team Digilocker
  

  Ministry of Electronics & IT (MeitY) . Answered on March 22,2022
  I have Unique disability ID number (UDID NO) and I submitting it correctly in digilocker, but digilocker shows that no records found. What to do?
  Documents in DigiLocker are made available from the issuer's database directly. Please check the description text whether the issuer ...
  
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  Team Digilocker
  

  Ministry of Electronics & IT (MeitY) . Answered on July 31,2021
  My CBSE class XII result have been declared at 2pm on 30th july 2021, but still whenever I try to pull my marksheet through digilocker it just says pending document and loads, after some time it shows an error. What to do?
  Your request has been recieved by DigiLocker, due to peak load many requests are in queue. We hope you ...
  
  1 9 549
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  Team Digilocker
  

  Ministry of Electronics & IT (MeitY) . Answered on August 03,2021
  I am trying to get my marksheet and passing certificate of 12 CBSE from digilocker but it's giving me error of "something went wrong" and also there 'pending document' written on both the files. How do i download it now?
  You request has been recieved by DigiLocker, due to peak load many requests are in queue, we hope you ...
  
  1 0 8776
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  Team Digilocker
  

  Ministry of Electronics & IT (MeitY) . Answered on November 09,2022
  I want to download class 12 cbse passing certificate from digilocker but i am unable to do that because it contnuously shows "no document is available for given criteria". But i have downloaded my class 12 cbse marksheet and migration certificate successfully.
  Please note that CBSE class XII marksheet/grade sheet is also the Passing certificate and there is no separate passing ...
  
  1 0 4264
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  Team Digilocker
  

  Ministry of Electronics & IT (MeitY) . Answered on November 24,2022
  As I gave CTET 2021 exam and I passed also. But my name in aadhaar card is wrong and in ctet marksheet it is correct. I made digilocker id with the name in adhaar card. As I filled roll no and other details then it is showing no name match. How can I download my mark sheet now as my digilocker id and marksheet name is different?
  Kindly note that to fetch any document in DigiLocker your Aadhaar name should exactly match with your Document name.
  
  1 0 267
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  Team Digilocker
  

  Ministry of Electronics & IT (MeitY) . Answered on November 24,2022
  There is a last dot of the name in my aadhar. I forgot to type the dot when creating the Digilocker account. Now I can not get my SSLC certificate open .How can I edit the name on the profile?
  Please take into consideration the following options: 1) Ensure that the entire name, date of birth, and photo you desire ...
  
  1 0 325
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  Team Digilocker
  

  Ministry of Electronics & IT (MeitY) . Answered on November 24,2022
  My Economically Weaker Section Certificate has been issued (in bihar) but I am not able to download the certificate in Digilocker. Digilocker says certificate is not available in issuer database. Same is the case with my Residential and Income certificate too. Why?
  Dear User, We regret the inconvenience that you experienced. We request you to share some more details of the issue/error ...
  
  1 0 91
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  Team Digilocker
  

  Ministry of Electronics & IT (MeitY) . Answered on March 22,2022
  I forget the security pin and the mobile number I register in Digilocker. Now I have uploaded the new mobile number on my aadhaar card but I'm not receiving the OTP on new mobile number. How I can open my Digilocker account ?
  You can reset the security PIN by entering your DOB as per your Aadhaar, if your Account is not ...
  
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