Home |Digilocker | There are two Digilocker accounts created in error - 1st account was created using mobile number, Aaddhar number was not linked to this account and later another account using aadhar number, mobile number was not linked to this account. Digilocker shows "Mobile number already registered with DigiLocker. You can access your account using your credentials". Same issue when we logged in using a mobile number and tried to link aadhaar - Digilocker shows "Aadhaar number already registered with DigiLocker. You can access your account using your credentials" Can you please help delete the account created earlier using a mobile number?

There are two Digilocker accounts created in error - 1st account was created using mobile number, Aaddhar number was not linked to this account and later another account using aadhar number, mobile number was not linked to this account. Digilocker shows "Mobile number already registered with DigiLocker. You can access your account using your credentials". Same issue when we logged in using a mobile number and tried to link aadhaar - Digilocker shows "Aadhaar number already registered with DigiLocker. You can access your account using your credentials" Can you please help delete the account created earlier using a mobile number?

Answer Notify Me - 7 Notifying - 8
Team Digilocker, Ministry of Electronics & IT (MeitY) verified
Answered on January 03,2021

We request you to provide us details of both the accounts and send us a request to support@digitallocker.gov.in specifying the account which you willing to delete.

How would you rate the answer?


Excellent Good Neutral Poor Bad

Thank you for your response..

Clap Clap 328
Share Share Answer Share Share
Views 7236 views
Ruchil Makvana Ruchil Makvana
Answered on January 19,2021

The email ID support@digitallocker.gov.in doesn't work at all. All the emails are bouncing back.

Govt. must rectify the errors on DigiLocker in a systematic way by defining call center so that the users can atleast talk to the people and rectify their problems.

Clap Clap 211
Share Share Answer Share Share
Views 5095 views
tesz.in
Hey , can you help?
Answer this question
Guide

How to fix issues with Digilocker?

DigiLocker is a digital locker to store all your documents. Sometimes, you might have encountered any of the following issues with Digilocker. Documents uploaded by you to Digilocker mi..
  Click here to get a detailed guide
Guide

How to download Aadhaar card ?

Aadhaar (UID) is a 12 digit unique number which helps you to verify your identity all over the country. Apart from serving the purpose of verification, aadhar also helps individual to open n..
  Click here to get a detailed guide
Guide

How to Update Aadhaar Card Details ?

Aadhaar is a 12 digit unique number which helps you to verify your identity all over the country. All the details provided in Aadhaar regarding your identity can be updated. Following detai..
  Click here to get a detailed guide

Related Questions