What can investors do if they are not satisfied with the disposal of their complaint on SEBI's SCORES website?


On disposal of complaint in SCORES, investors have an option to indicate whether they are satisfied with the closure of the complaint or not. If unsatisfied, the investor may tick on the ‘unsatisfied’ icon and then provide the reasons thereto. However, the investor shall have to mandatorily provide the reasons for being unsatisfied with the redressal.

This one time option shall be available to an investor for a period of fifteen days from the date of closure of their complaint in SCORES. If this option is exercised, the complaint shall be escalated to the appropriate Supervising Officer.

Source : This answer is sourced from SEBI's SCORES portal.

 

 


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