Home |Digilocker | What does it mean when it say,"Issuer service temporary unpublished".This pops up whenever I try to open the issued document. What to do?

What does it mean when it say,"Issuer service temporary unpublished".This pops up whenever I try to open the issued document. What to do?

Team Digilocker, Ministry of Electronics & IT (MeitY)

Answered on November 03,2022

This is an error message when there is some issue going on at issuer end. We are looking into the issue and trying to resolve the same at the earliest. You will be able to get your certificates, once it's been resolved.

How would you rate the answer?

Excellent Good Neutral Poor Bad

Guide

How to fix issues with Digilocker?

DigiLocker is a digital locker to store all your documents. Sometimes, you might have encountered any of the following issues with Digilocker. Documents uploaded by you to Digilocker mi..
Click here to get a detailed guide

Related Questions

Team Digilocker

Ministry of Electronics & IT (MeitY) . Answered on December 17,2021

I was not getting my otp while logging in digilocker. Then I reinstalled the app and again trying to log in. But, now OTP is being sent on an unknown number and it is showing that digilocker is logged in already. What to do now?
This might be a temporary issue. Please re-try later.

1 0 1047
Team Digilocker

Ministry of Electronics & IT (MeitY) . Answered on December 06,2023

I have added various issued documents in Digilocker but now it is showing no document in my Digilocker. What to do now as I have tried on both the app and website?
We request you to update the App to its latest version and login with your Aadhaar number and can ...

1 0 68
Team Digilocker

Ministry of Electronics & IT (MeitY) . Answered on July 31,2021

My CBSE class XII result have been declared at 2pm on 30th july 2021, but still whenever I try to pull my marksheet through digilocker it just says pending document and loads, after some time it shows an error. What to do?
Your request has been recieved by DigiLocker, due to peak load many requests are in queue. We hope you ...

1 9 549
Team Digilocker

Ministry of Electronics & IT (MeitY) . Answered on November 30,2022

I have community certificate issued by Telangana Govt. When I entered certificate number on DigiLocker it didn't open but when I entered certificate number on Telangana Govt's meeseva portal it opened. What is the issue that Digilocker is not able to fetch document?
Please try to fetch your documents once again by entering correct details. In case of any issue write to ...

1 0 187
Team Digilocker

Ministry of Electronics & IT (MeitY) . Answered on November 24,2022

There is a last dot of the name in my aadhar. I forgot to type the dot when creating the Digilocker account. Now I can not get my SSLC certificate open .How can I edit the name on the profile?
Please take into consideration the following options: 1) Ensure that the entire name, date of birth, and photo you desire ...

1 0 323
Team Digilocker

Ministry of Electronics & IT (MeitY) . Answered on November 24,2022

My Economically Weaker Section Certificate has been issued (in bihar) but I am not able to download the certificate in Digilocker. Digilocker says certificate is not available in issuer database. Same is the case with my Residential and Income certificate too. Why?
Dear User, We regret the inconvenience that you experienced. We request you to share some more details of the issue/error ...

1 0 88
Team Digilocker

Ministry of Electronics & IT (MeitY) . Answered on December 06,2022

I am not able to open my issued documents. The digilocker is not responding. What to do ?
Kindly update the App to its latest version and check again.

1 0 2689
Team Digilocker

Ministry of Electronics & IT (MeitY) . Answered on December 06,2022

My issued document in Digilocker is not opening. What to do?
Kindly refresh the issued documents list and check again.

1 0 23
Team Digilocker

Ministry of Electronics & IT (MeitY) . Answered on February 19,2021

When I look for my PUC marks card on DigiLocker , it says that the document wasn't found in the issuers database , and i know for a fact that my details are entered correctly. What to do ?
PUC Certificates are not yet available on DigiLocker. We are into discussion with the department.

1 102 1935
Team Digilocker

Ministry of Electronics & IT (MeitY) . Answered on March 23,2021

I tried signing up for digilocker and was waiting for OTP, it’s been almost a day and even after several trials, haven’t received any OTP. The page says don’t close or refresh. What’s is to be done in this case? Do I need to unsinstall and reinstall the app ?
We regret the inconvenience that you experienced. There was a massive disruption in SMS services that troubled to receive ...

1 0 106
Team Digilocker

Ministry of Electronics & IT (MeitY) . Answered on July 14,2021

When I changed my mobile set and reinstalled DigiLocker, it shows the issued documents but does not show the uploaded documents, it does not show any files. What to do ?
Please provide your registered mobile no along with the screenshot of the error to https://support.digitallocker.gov.in/open .

1 0 116
Team Digilocker

Ministry of Electronics & IT (MeitY) . Answered on April 08,2022

Digilocker is giving me an error saying something went wrong when I entered my aadhar details.What to do?
That might be a temporary error.Sorry for the inconvenience caused to you.

1 0 4230
Team Digilocker

Ministry of Electronics & IT (MeitY) . Answered on December 06,2022

What I enter OTP in digilocker I get message "you have exceeded OTP entry limit, please wait for sometime". I have waited for one week and still get the same response. I have raised a complaint but no reply. What is to be done?
Kindly retry again, you have exceeded maximum attempts.

1 0 249