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What happens if after preparation of chart my ticket remains in RAC and I don't want to travel?

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Shweta Shweta
Answered on January 24,2018

If the user wants to cancel his e-Ticket, he can do so till the time of chart preparation for the train through the Internet. No cancellation of e-ticket is permitted on-line after the chart preparation. For any claims on e-tickets to be cancelled after the preparation of Reservation charts, the user has to send an email at the earliest possible time to etickets@irctc.co.in giving full details of the ticket and stating the claim, which would then be processed by IRCTC with the Railway administration offline and refunds as sanctioned by the Railway administration would be credited back to the user's account.

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