What is IRS Code 810?

810 is a refund freeze. Most likely your next step will be to verify your identity and tax return in person.

The notice listed on this transcript from April 2021 has to do with the $1400 stimulus - it's not a notice about your tax return. The notice telling you to verify your identity and return will not be listed as a 971 transaction on this transcript.

If you want you can try calling the number for making an appointment at 844-545-5640. This phone line is open Monday through Friday from 7am to 7pm.

Contact Your Local IRS Office

Some IRS offices will be open Saturday May 13 for help without an appointment - you can check to see if an office near you will be open that day.

IRS Face-to-Face Saturday Help

You'll need to bring two forms of identification (like photo ID & Social Security card) and an unsigned copy of the full tax return you filed.

FYI a lot of people who claimed the covid sick pay credits for 2021 went through identity and return verification and still waited for many months to hear from the IRS. If IRS couldn't verify that they had legitimate self-employment income for that credit, they were told to amend their return to remove the credit or face a $5k penalty.

That's not the only reason to see a 810 refund freeze on a tax return, but there were a lot of fraudulent claims of that particular credit for 2021. Part of the reason for the in-person identity and return verification is to have clear proof that those taxpayers knowingly filed fraudulent claims. Unfortunately this means a lot of legitimate claims have to go through the same process and wait a long time for refunds.