Home |Digilocker |
What to do as I lost my registered mobile number which is linked with digilocker and I am unable to login it seeks OTP which is sent on registered mobile number?
What to do as I lost my registered mobile number which is linked with digilocker and I am unable to login it seeks OTP which is sent on registered mobile number?
Team Digilocker, Ministry of Electronics & IT (MeitY)
Answered on November 07,2022
Answered on November 07,2022
We regret the inconvenience caused to you while using DigiLocker services. The feature to update mobile number before successful login has been temporarily discontinued and we will soon resume this service with upgraded features. However, you can still update your mobile number in profile section after successful login.
Guide
  Click here to get a detailed guide
How to fix issues with Digilocker?
DigiLocker is a digital locker to store all your documents. Sometimes, you might have encountered any of the following issues with Digilocker. Documents uploaded by you to Digilocker mi..  Click here to get a detailed guide
Related Questions
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on June 28,2021I lost my digilocker username and password. How to get it ?
Now you no more require username or password. Just log in using your Mobile number or Aadhaar followed by ...
3 1976 39884 -
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on July 14,2021How can I change my registered mobile number in Digilocker ?
You can easily update your mobile number by visiting the profile section of DigiLocker web / App.
2 976 21250 -
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on August 19,2020DigiLocker is asking me to link Aadhaar. After entering my Aadhaar number it shows "This Aadhaar number is already linked to another DigiLocker account.” What to do ?
Please try to login with your Aadhaar number. In case issue persists please write to us at support@digitallocker.gov.in
2 418 8598 -
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on March 15,2021I am waiting for the Digilocker OTP, but I have not received the OTP for more than 5 minutes. What should I do?
Sorry for the inconvenience, this might be temporary issue, kindly try after sometime.
2 206 8818 -
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on March 28,2020My aadhaar number has 12 digits but Digilocker only shows the last 4 digits. What to do?
The UIDAI has introduced 'Masked Aadhaar' which is an option that allows one to cover the 12-digit unique identity ...
2 1194 23872 -
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on April 16,2020I had an account in DigiLocker. I uploaded my documents there but suddenly I lost my all documents and I’m not able to recover it. What to do now?
Please ensure you are using the latest version of Mobile App. Try Sign out and Sign in. If the ...
1 133 2458 -
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on April 20,2020What to do as I can't login and my number and aadhar is linked with 2 accounts in Digilocker?
Please try sign in using Aadhaar number. You will receive an OTP on your registered mobile number. Enter the ...
1 123 2409 -
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on April 27,2020I have added various issued documents in Digilocker but now it is showing no document in my Digilocker. What to do now as I have tried on both the app and website?
Kindly refresh the 'Issued Documents' section of the DigiLocker App. You will be able to see all your issued ...
2 593 11741 -
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on May 21,2020When I am trying to get PAN card under issued documents, it is saying "No document was found in issuer database matching above details. Please check the details and try again." But my details are correct and PAN is linked with my Aadhaar card. What to do now?
Please ensure your name in Aadhaar records and Pan records is the same. It will be only be fetched when ...
2 0 2823 -
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on June 17,2020Can I create an account on Digilocker if the mobile number registered with my Aadhaar card is not active?
Yes, Account can be created but you won't be able to link your Aadhaar with your DigiLocker account. We ...
1 0 3096 -
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on July 07,2020I am unable to download CTET July 2019 certificate from Digilocker. It is only showing 2018 certificates.What to do?
CTET results are available on DigiLocker. Please ensure your name in Aadhaar and name in CTET are the same. ...
1 0 639 -
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on July 10,2020I have digilocker account in my double sim card phone,with one of my mobile number.I want to create one more digilocker account using another sim in my phone for my wife.Can it be done ?
This depends upon your Mobile's compatibility. If it supports a parallel app, it will work. DigiLocker app requires one ...
1 0 1948 -
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on July 20,2020Is it possible to remove or change the mobile number in Digilocker in which aadhaar is not updated? My aadhaar is added to Digilocker separately with no mobile number.
Yes, It is possible. Please wite your concern at support@digitallocker.gov.in stating the reason for account deletion or any other request. A ...
1 118 3396