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Whether deficiency in Right to information service can be filed in consumer courts?

James Joseph Adhikarathil, Former Deputy Collector, Alappuzha,Leading Land Consultant in Kerala. Call 9447464502

Answered on April 21,2023

Yes, a deficiency in the right to information service can be filed in consumer courts in India under the Consumer Protection Act, 2019.

The right to information is considered a service, and any deficiency in service provided to a consumer can be addressed under the Consumer Protection Act. If a consumer has filed an RTI (Right to Information) application and the public authority has failed to provide the requested information or has provided incomplete or incorrect information, the consumer can approach the consumer court to seek compensation for the deficiency in service.

However, it is important to note that the RTI Act, 2005 is a separate law that governs the right to information and has its own mechanism for seeking information from public authorities. The consumer court may not have the power to compel the public authority to provide the information, but it can award compensation for any deficiency in service that may have occurred.

Therefore, if a consumer wishes to file a complaint against a public authority for a deficiency in the right to information service, they may approach the consumer court for redressal.

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Whether deficiency in Right to information service can be filed in consumer courts?

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