Why do I have a IRS refund freeze if I don’t have anything on my transcripts?


You'll want to call IRS customer service and speak with a representative:

IRS Telephone Assistance

1-800-829-1040 M - F 7am - 7pm local time

Have a copy of the return and all supporting documents available when you call.

You can refer this link to talk directly to an IRS representative.

How to talk to a human at the IRS ?


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