Why does it show "Cancelled" when I try to download my Aadhaar card to my DigiLocker? Also, I am not receiving the OTP for verification. How to fix it?

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  Team Digilocker
  

  Ministry of Electronics & IT (MeitY) . Answered on August 19,2020
  DigiLocker is asking me to link Aadhaar. After entering my Aadhaar number it shows "This Aadhaar number is already linked to another DigiLocker account.” What to do ?
  Please try to login with your Aadhaar number. In case issue persists please write to us at support@digitallocker.gov.in
  
  2 409 8411
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  Team Digilocker
  

  Ministry of Electronics & IT (MeitY) . Answered on April 27,2020
  I am unable to fetch my DL and Pan card to my Digilocker account. It is showing DOB as NA and Gender as NA. I had checked and verified my DL through the link in the Parivahan website.How to resolve it?
  Please refresh your Aadhaar profile. Sign in to digiLocker and click on My profile.. Go to the profile section ...
  
  1 987 19667
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  Team Digilocker
  

  Ministry of Electronics & IT (MeitY) . Answered on May 21,2020
  When I am trying to get PAN card under issued documents, it is saying "No document was found in issuer database matching above details. Please check the details and try again." But my details are correct and PAN is linked with my Aadhaar card. What to do now?
  Please ensure your name in Aadhaar records and Pan records is the same.  It will be only be fetched when ...
  
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  Team Digilocker
  

  Ministry of Electronics & IT (MeitY) . Answered on June 17,2020
  Can I create an account on Digilocker if the mobile number registered with my Aadhaar card is not active?
  Yes, Account can be created but you won't be able to link your Aadhaar with your DigiLocker account. We ...
  
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  Team Digilocker
  

  Ministry of Electronics & IT (MeitY) . Answered on August 22,2020
  I downloaded my mark sheet from Digilocker but it's not opening and nor is getting deleted. Moreover, it's showing a yellow arrow. What to do?
  We request you to forward the screenshot along with your Name, Registered mobile no., Roll No., Board and Year ...
  
  1 332 6875
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  Team Digilocker
  

  Ministry of Electronics & IT (MeitY) . Answered on July 23,2020
  I want to change the phone number linked with my digilocker account, but after entering the OTP received to the new saved number, it's showing that "OTP is expired". How should I update my phone number?
  That might be a temporary problem with the network operator. Please retry. If the issue persists please write back ...
  
  1 0 465
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  Team Digilocker
  

  Ministry of Electronics & IT (MeitY) . Answered on March 23,2021
  I want to download NIOS 12th mark sheet from the digilocker app. But there is one problem, the registered mobile no.which is given in adhaar card has been changed.So,how can I link new mobile no.with the adhaar card ? How can I get my mark sheet through the digilocker app in mobile no.?
  We are extremely sorry for the inconvenience caused to you.  Please update your mobile number after entering your Aadhaar number ...
  
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  Team Digilocker
  

  Ministry of Electronics & IT (MeitY) . Answered on September 02,2020
  What to do when digilocker is showing your Aadhar card is already linked with digilocker ?
  Try login using your Aadhaar number.
  
  1 0 27572
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  Team Digilocker
  

  Ministry of Electronics & IT (MeitY) . Answered on September 23,2020
  I have digilocker account linked with aadhar no but when I try to fetch up my documents from national institute of open schooling, it shows you can not fetch up this document. Please link your aadhar. When I try to link aadhar it shows your aadhar is already linked. Kindly resolve this issue.
  Please report your issue on suport@digitallocker.gov.in. You might have 2 digilocker accounts.
  
  1 0 458
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  Team Digilocker
  

  Ministry of Electronics & IT (MeitY) . Answered on December 16,2020
  I want to change my registered mobile no with digilocker. My digilocker is not linked with Aadhaar card.How to do it?
  You can easily update your mobile number by visiting the profile section using DigiLocker web.
  
  1 0 414
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  Team Digilocker
  

  Ministry of Electronics & IT (MeitY) . Answered on March 23,2021
  I have successfully downloaded my class X marksheet and passing certificate, but when i click on it nothing happens and a yellow arrow appears beside the document. I have sent an email with the screenshot attached along with all the details. What to do now ?
  We request you to uninstall and reinstall the latest version of the App. In case issue persists please raise ...
  
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  Team Digilocker
  

  Ministry of Electronics & IT (MeitY) . Answered on November 30,2022
  I am unable to download my EWS certificate from Digilocker despite Bihar government is issuing such document on Digilocker. Why is it so?
  Please try to fetch EWS certificate by selecting Issuer “General Administration Department”.
  
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  Team Digilocker
  

  Ministry of Electronics & IT (MeitY) . Answered on April 26,2021
  Unable to download SSLC Marks Card and PUC Marks Card for Karnataka for years 1992 and 1994 from Digilocker. Also for Degree marks card of Bangalore University. Can you mention any timelines for the same ?
  We have requested all universities all accross India to join DigiLocker NAD and start publishing their academic awards. Timelines ...
  
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