Why is it so difficult to reach someone at Nelnet?


If you speak Spanish or another supported language, try calling in that language. Many people reportedly got through after being disconnected on hold. You can spent the hold time learning key translations for the support person to switch to English.


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Guide

Ultimate Guide on SAVE Plan - Payment Calculation, Interest, Forgiveness

Under the Saving on a Valuable Education (SAVE) plan, a single borrower who makes less than $15 an hour will not have to make any payments. Borrowers earning above that amount would save mor..
  Click here to get a detailed guide