Aadhaar Demographic and Biometric Update Service

Aadhaar number holder can seek update / correction of following demographic details at nearest Aadhaar Enrolment centre after submitting documents as per List of acceptable documents.

• Name (Can be updated twice)

• Gender (Can be updated Once)

• Date of Birth (Can be updated Once)

• Address

• Mobile Number

• Email

Aadhaar Demographic Update

Separate Aadhaar enrolment/update forms (by age and the residential status) can be checked / downloaded from UIDAI website.

Aadhaar number holder’s, who have registered mobile number in Aadhaar, can also update the address in their Aadhaar, through online portal myAadhaar.

HOF Based Address Update

Aadhaar number holder can update address in Aadhaar; with the consent of his/her Head of Family (HOF) by visiting enrolment centre or through online portal myAadhaar.

HOF based Address update at Aadhaar Enrolment centre:

Aadhaar number holder shall submit Proof of Relationship document (like Ration Card, Marksheet, Marriage Certificate, Passport etc.) mentioning the name of both the applicant and the HOF along with the relationship between them. Also HOF needs to be physically present as his/her biometric authentication is required to complete the transaction.

Online HOF Based Address update:

Aadhaar number holder shall submit Proof of Relationship (POR) document through online portal myAadhaar. To validate the request OTP based authentication shall be performed by the HOF.

To know steps of the process please check video.

Note: In case of online HOF based address update, if the HOF rejects to share his/her address, or does not accept within the stipulated 30 days of SRN creation, the request would be automatically closed. The Aadhaar number holder, seeking address update through this option, will be informed about the closure of the request via an SMS.

In case the request is closed or rejected due to non acceptance of the HOF or rejected during process, the service fee paid shall not be refunded to the Aadhaar number holder. For HoF-based update of address, HoF must be 18 years or more in age.

Also, for Aadhaar number holders aged 18 years and above, HoF can be the Aadhaar number holder’s mother, father, legal guardian, spouse, child/ ward or sibling.

And for Aadhaar number holders aged below 18 years, HoF can be the Aadhaar number holder’s mother, father or legal guardian.

List of acceptable supporting documents can be checked/downloaded from URL: List of Acceptable Documents for Enrolment and Update

Separate Aadhaar Enrolment/Update forms (by age and the residential status) can be checked/ downloaded from UIDAI website available at Enrolment and Update Forms

Time Taken for Aadhaar Demographic Update

Normally up to 60 days from the date of update with 90% of service standard., by Aadhaar number holder, including 30 days of HOF acceptance period.

Aadhaar Biometric Update

Aadhaar number holder has to go to Aadhaar Enrolment centre for biometric data update under the following condition:

Child attains the age of 5 or 15 years -requires Mandatory bio-metric update which is free of charge if updated between the age groups of 5 to 7 years and 15 to 17 years.

Further Aadhaar number holder may go for biometric update under the following conditions:

1. Events like accidents or diseases leading to biometric exception conditions (loss of limbs, loss of eyes etc.)
2. If there is authentication issue.
3. To update any biometric information including photo.

Aadhaar number holder can locate Enrolment centre by visiting website Bhuvan - Aadhaar Centers

Time Taken for Aadhaar Biometric Update

Normally up to 30 days from the date of update with 90% of service standard. , by the Aadhaar number holder.

Aadhaar Demographic Update Under Exception Handling

In order to avoid misuse or malpractices, Limits have been set for update of Demographic information in Aadhaar:

Name – Can be updated twice (Aadhaar number holder can carry out 3rd time Name update through exception handling. For the same they can carry out the update at Aadhaar Centre and then approach concerned Regional Office of UIDAI for approval of update under exception. The process to be followed for updating Name for the third time is elaborated in SOP available in Public domain on the website of UIDAI.

Gender – Once (Aadhaar number holder can carry out 2nd time Gender update through exception handling. For the same they can carry out the update at Aadhaar Centre and then approach concerned Regional Office of UIDAI for approval of update under exception. The process to be followed for second time Gender update is elaborated in SOP available in Public domain on the website of UIDAI.

Date of Birth – Once (Aadhaar number holder can update the Date of Birth (DoB) in his/her Aadhaar only once.) However they can carry out second time DOB update through exception handling process. For the same they can carry out the update at Aadhaar Centre and then approach the concerned Regional Office of UIDAI for approval of update under exception. SOP available in Public domain on the website of UIDAI.

Aadhaar number holder can update their information in Aadhaar by enrolling at the nearest Enrolment centre by submitting valid document.

Once, the request is rejected for exceeding the number of limits, the Aadhaar number holder shall/may be required to approach Regional Office (RO) oftheir region by call at 1947 or emailto help@uidai.gov.in with relevant details of update along with necessary supporting documents.

RO shall carry out due diligence and ascertain whether the update request beyond the prescribed threshold is genuine. RO may seek additional information from the Aadhaar number holder to carry out a field investigation as may be required.

In case RO ascertain the said update request to be genuine, case shall be sent to Tech Center for processing/ re- processing the request.

Time Taken for Aadhar Update Under Exception Handling

Normally up to 90 days from the date of update with 90% of service standard. , by an Aadhaar number holder.

Source

CITIZEN’S CHARTER FOR UNIQUE IDENTIFICATION AUTHORITY OF INDIA