How to apply for CSC Digital Seva online?

Common Services Centers (CSCs) are front end service delivery points for the delivery of Government, Social and Private Sector services in the areas of agriculture, health, education, entertainment, FMCG products, banking and financial services, utility payments, etc.

CSC connects the local population with the Government departments, banks, and insurance companies and with various service providers in the private sector using an IT-Enabled network of citizen service points.

CSC Digital Seva Services

CSC offers various Government services through the Digital Seva Portal. Below is the list of all such services:

List Of Government Services

• Election: To improve voter enrolment in Elections, the Election Commission of India has partnered with CSC SPV for the delivery of various Electoral Registration Services through CSCs.

• Aadhaar: CSC SPV started its journey as UIDAI Registrar in January 2013. Today it is the top-most UIDAI Registrar in the country. CSCs also act as an Authentication/e-KYC User Agency (AUA/KUA) and Aadhaar Authentication/e-KYC Service Agency (ASA/KSA) for central and State government departments, national and gramin banks and insurance companies.

• Passport: CSC SPV has collaborated with the Ministry of External Affairs to provide Passport-related services through CSCs across the country. Under Passport Seva, the entire form-filling process, including payment of fee and scheduling of appointment for a visit to Passport Kendra, is done online through CSCs.

• Pan card: To improve voter enrolment in Elections, the Election Commission of India has partnered with CSC SPV for the delivery of various Electoral Registration Services through CSCs.

• E-district: The E-District projects intend to provide Government services to citizens through Common Service Centers (CSC) which are easily accessible. Services from different departments are brought under one umbrella at any CSC.

List Of Insurance Services

The License to CSC e-Governance Services India Limited has been granted on 12th Sept 2013 by Insurance Regulatory and Development Authority (IRDA) to work as an Authorized Intermediary to market specifically approved insurance products through the Rural Authorised Persons (Village Level Entrepreneur) under the CSC Scheme of National e-Governance Plan under the IRDA Guidelines on Common Service Centres, 2013. 

• Life Insurance Premium Payment: A VLE can make premium payments of their Life Insurance policies of any of the companies listed on the Portal.

• Insurance Sales: A licensed RAP can sell the various types of insurance through Digital Seva, like, life insurance, Cattle Insurance and crop Insurance

• RAP Registration: By becoming a Rural Authorized Person (RAP), you would be able to sell Insurance products through the Digital Seva portal. To become a RAP VLE has to complete the RAP training modules and pass in RAP exam conducted by NIELIT.

• VLE-Insurance Registration: RAPs can help customers for making changes & Register claims against their policies.

List Of Education Services

CSC offers various Education services through the Digital Seva Portal. Below is the list of all such services:

• Cyber gram Yojana: Cyber Gram Yojana aims to provide hands-on training in computers for the students of the Minority Community and enable them to acquire basic ICT skills that would empower them.

• Women Digital Literacy Programme: Today, computing skills are essential for empowerment and digital literacy for women can contribute and be a change agent, especially in rural areas leading to overall societal development. Digital media has extraordinary potential for the empowerment of women in terms of disseminating information and knowledge. Yet, the overall use of digital media by women is still very low in rural India.

  The objective of the project is to train and empower 25,000 rural women on Basic Computer Course (BCC).

• E-Swavlambika: CSC SPV is implementing a project named ‘Information & Communication Technology (ICT) for Capacity Building and Livelihood Generation for Women’ (e-Swavlambika), supported by the Telecom Regulatory Authority of India (TRAI) to enable the rural women to acquire skills and knowledge which will lead to their empowerment and transformation into self-employed homemakers

• Apply for Mandatory Free VLE CCC Examination: To impart basic IT training to the VLEs, the Ministry of Electronics and Information Technology (MeitY) started the Course on Computer Concepts (CCC) through the National Institute of Electronics & Information Technology (NIELIT) in 2010.

• Legal Literacy Project: Legal literacy is seen as a tool to bring change at the grassroots level. The project aims to spread legal literacy and awareness related to rights by conducting sessions by gathering40 participants from neighbouring areas. It also strengthens rural people so that they know and understand the primary levels of laws recognize them and challenge injustices much more forcefully.

• NIELIT Services: National Institute of Electronics and Information Technology (NIELIT) is an autonomous scientific society that provides higher and professional education through the non-formal sector. CSCs can provide facilitation services to the students for various courses offered by NIELIT.

• NIOS Services: The National Institute of Open Schooling (NIOS) and CSC SPV joined hands to make CSCs NIOS Facilitation Centers. Under this partnership, CSCs can promote the Open Schooling in Rural India, Register Students, Pay Registration and Examination Fee; Know the Status of Admission, and Declare Results.

• Online English Speaking Course: Online English Speaking Course provides higher and professional education, skill development and vocational education to the rural community. An important component of this is the English Learning course titled ‘English for Aam Aadmi’, targeted for the rural youth to teach them the language in a very simple and interactive way.

• Cricket Strokes (Learn Cricket Online): Cricket Strokes helps to learn cricket online, under the mentorship of Kris Srikkanth, an ace cricketer known for his swashbuckling and aggressive batting style.

  This program will help budding cricketers learn the nuances of cricket and understand the game of cricket in a structured way.

• Basic Computer Course: CSC SPV has launched a new programme, “Basic Computer Course (BCC)”. The programme offers basic computer training to equip a person to use computers in day-to-day life for professional and personal use.

• Tally Certified Program: Tally Certified Program is a transaction service CSC has launched through Digital Seva Portal. It will be an online process, where candidates have to choose one correct answer from the given options.

• Tally Kaushal Praman Patra: Candidate who is interested in Tally and wants to pursue it as a career choice can opt for this course. Candidates from any background can register themselves for this course. Course Portal: actually.in

• Learn English: Certificate from British Council: AA Edutech had developed a digital learning program for learning spoken English through Cricket, jointly with the British Council. British Council will provide a course completion certificate upon the candidate completing the course and scoring the minimum required marks.

• ePashu Chikitsha: CSC eGovernance Services India Limited is the first entity in India to offer an Animal Telemedicine facility (ePashu Chikitsa) through its vast CSC network across the country. CSC centres can now extend their helping hands to pet owners (Pashu Palak) by providing tele veterinary doctors facilities in their communities.

• CSC School –Multimedia Content (6th to 10th): The objective of the project is to make CSC centres a hub for providing e-Learning Content in Video Lectures, Chapter Notes format in Hindi & English medium for the students of Class 6th-12th. www.bhagatsir.com is providing scientific learning based quality education to all students anywhere, anytime and has emerged as the first education portal providing content in Hindi & English mediums.

• KHAN Academy: Khan Academy is an NGO working to provide world-class education free of cost. Anyone can visit their website and register as a student, parent or teacher and begin their learning journey.

• CSC NIELIT Center: National Institute of Electronics and Information Technology (NIELIT) is an autonomous scientific society that provides higher and professional education through the non-formal sector. CSCs can provide Facilitation Center for ACC, BCC, CCC, CCC+ and ECC offered by NIELIT.

• NIELIT-Accreditation Center: National Institute of Electronics and Information Technology (NIELIT) is an autonomous scientific society that provides higher and professional education through the non-formal sector. CSCs can provide Accreditation Centre for the ‘O/A/B/C’ level offered by NIELIT.

• E-LEGAL SERVICES: Citizens particularly in rural locations are not aware of legal entitlements which the constitution has provided. As a result of this, they are trapped in various legal cases and they are also not aware with whom to discuss the matter.

  To reduce the gap and provide legal help, CSC SPV collaborated with the National University of Juridical Sciences (NUJS) to provide e legal consultancy through a pool of lawyers using the platform of CSCs spread across India.

  The service seeks to provide legal consultancy to citizens through the CSCs present in rural locations at their doorsteps.

• iScholar i30 IIT-JEE 2017 1yr Online Course: CSC SPV has collaborated with iScholar i30 for providing the IIT-JEE and engineering entrance exam coaching through Apna CSC. Considered one of the toughest exams, less than 1% succeeds due to the enormous syllabus, constantly evolving paper setting patterns and ever-increasing cut-off percentages.

• Competitive Exam Prep-IIT/PMT/Banking (Embibe): CSC VLEs have the chance of a lifetime to participate in selling India’s best product for IIT and Medical entrance exams. This product will be available for all exams across India including Board exams. This product is the best in the country. It guarantees score improvement without study by pointing out careless mistakes and other reasons why students lose marks. This is without even increasing knowledge.

List of Banking Services

Under Reserve Bank of India guidelines for the delivery of financial services through the CSCs, CSC SPV has partnered with 42 public, private sector and regional rural banks to provide banking facilities to the unbanked. 

• DigiPay: CSC-SPV has collaborated with the National Payment Corporation of India (NPCI) to launch Aadhaar Enabled Payment System (AePS) at all CSC locations across the country. This system is based on demographic and biometric/iris information of an individual, which eliminates the threat of any fraud and non-genuine activity

• Pradhan Mantri Jan Dhan Yojana(PMJDY): PMJDY is a National Mission on Financial Inclusion encompassing an integrated approach to bring about comprehensive financial inclusion of all the households in the country. The plan envisages universal access to banking facilities with at least one basic banking account for every household, financial literacy, access to credit, insurance and pension facility.

• Digital Financial Inclusion: The project titled “Digital Finance for Rural India: Creating Awareness and Access through CSC’s aims to enable the CSCs to become Digital Financial hubs, by hosting awareness sessions on government policies and digital finance options available for rural citizens as well as enabling various mechanisms of digital financial services such as IMPS, UPI, Bank PoS machines etc.

List Of B2C Services

• Bill Payment

• VLE Bazaar: VLEBazaar is an initiative by CSC e-Governance Services India Limited is a Special Purpose Vehicle (CSC SPV) incorporated under the Companies Act, 1956 by the Department of Electronics and Information Technology (DeitY), Government of India, to monitor the implementation of the Common Services Centers Scheme. 

• Healthcare Services

• Agriculture: To avail of the agriculture services, Farmer registration is done. It helps the farmers to receive advisories related to it from experts. In addition, many other services like Weather Information, Soil Information is also provided to the citizens.

CSC Digital Seva Eligibility Criteria

CSCs are operated by Village Level Entrepreneurs (VLE). VLE delivers various government and non-government services to the end consumers from the CSC outlet(mostly owned). 

To open a CSC, VLE should have the following qualifications

• VLE Should have a valid VID and PAN number. 

• The VLE should be a village youth above 18 years of age. 

• The VLE must have passed the 10th level examination from a recognized board as the minimum level of educational qualification.

• The VLE should be fluent in reading and writing the local dialect and should also have basic level knowledge of the English language.

• Prior knowledge in basic computer skills would be a preferred advantage.

• The VLE should be motivated enough to be a prime driver of social change and disperse his/her duties with utmost dedication and honesty. 

Documents Required for opening CSC Digital Seva Kendra

Following documents are required by a VLE to apply for CSC.

• Applicant photo

• Copy of highest educational certificate

• Proof of Identity

• Proof of Address

• Cancelled copy of the cheque

• Pan Card Copy

• CSC Centre Photos (Inside and Outside)

Requirements to open a CSC Digital Seva

System Requirements

• At least 120 GB Hard Disc Drive. 

• At least 512 MB RAM. 

• CD/DVD Drive. 

• UPS PC with Licensed Windows XP-SP2 or above operating system. 

• With 4 hrs battery backup/Portable Genset. 

• Printer/ Colour Printer. 

• Web cam/digital camera. 

• Scanner. 

• Internet connection with at least 128 kbps speed for browsing & data uploading over the internet.

Responsibilities

• VLE must have a public place (minimum 100 – 150 sq. ft space) with safety and convenience. 

• Availability of Kiosk from 08:00 AM to 08:00 PM.

• To deliver the services smoothly to the users as available on Digital Seva Portal.

How to apply online for CSC Digital Seva?

By registering as a Village Level Entrepreneur (VLE), the user will be entitled to Digital Seva Portal credentials which will enable them to avail various services provided by CSC through the Digital Seva Portal. Please provide the correct details. Follow the below steps to apply online for a CSC centre.

• Visit Common Service Center scheme website. Click on “Apply". Click on "New Registration”.

• Enter your mobile number. An OTP will be sent to it for verification.

• Once your mobile number is verified, Enter your email id. An OTP will be sent to it for verification.

• Once your email id is verified, the registration window will open.

• Enter a valid VID number to start the application process. The VID is a temporary, revocable 16-digit random number mapped with the Aadhaar number. The virtual ID can be used for authentication in the same way the Aadhaar number is used. Currently, VID can be generated on UIDAI's resident portal. 

• Enter the name as on the Aadhaar card.

• Select your gender.

• Enter your date of birth.

• Select your state

• Select the mode of authentication you would like to perform for the Aadhaar authentication based application submission.

• Enter the Captcha Text. Click on the “Submit” button”

• Once authentication is over, applicants are required to fill details under various tabs such as Kiosk, Personal, Residential, Banking, Document and Infrastructure detail

• Upload scan copy of PAN card, cancelled cheque, your photograph and photo of your centre

• Fill Infrastructure details

• Review your details and click on the “Submit” button to register yourself and an application reference ID will be generated.

• You will receive an acknowledgement email regarding the successful completion of your application at your email address provided during the registration process.

• The user must download a copy of the form and submit the same to the District Manager available in the nearest CSC office along with a copy of self-attested documents (cancelled cheque/passbook, PAN card, and applicant image).

• A unique application number is generated after a successful registration. You can track your application status by this unique number.

Once the application is submitted, it undergoes a Quality Check process. Accepted applications are further processed for account creation and the credentials are shared through DigiMail.

Check Status of CSC Digital Seva

• Visit Common Service Center scheme website. 

• Click on the “Apply” menu and select the “Status Check” option.

• Enter your application id and Captcha Text. Click on the “Submit” button.

CSC Digital Seva Re-registration

VLEs have to re-register every year by visiting the CSC online portal. Without re-registration, VLEs would not be able to do transactions through the Digital Seva website.

Dates of re-registration will be notified to the VLEs through the mail.

How to Re-register for CSC Digital Seva Kendra?

Mandatory requirements

• Aadhaar & OMT ID of the VLE is mandatory to start the application.

• Mobile & E-Mail should be updated in the Aadhaar card.

Re-registration process

• To get the online registration form, visit Common Service Center scheme website

• Click on the re-registration link.

• Enter your Aadhaar number, OMT Id

• Select the authentication type and further add the Captcha Text. Click on the “Submit” button.

• After Aadhaar authentication, your Aadhaar information will be displayed along with the form.

• Please fill in the details under the tabs, Kiosk, Banking, Document and Infrastructure.

• Review your details and click on the “Submit” button to register yourself and an application ID will be generated.

• You can track the status of your application through CSC online portal by providing the application reference number.

CSC Digital Seva Kendra Helpdesk

If your application is rejected, you can apply for the CSC again. In case of any queries, you may contact the helpdesk team on the toll-free number 1800 3000 3468 or email the query to helpdesk@csc.gov.in

Charges to open CSC Digital Seva Kendra

There is no fee for registration as a VLE. It is free of cost.