How to get FASTag and Recharge it?

FASTag is an easy to use, reloadable tag which enables automatic deduction of toll charges and lets you pass through the toll plaza without stopping for the cash transaction. FASTag is linked to a prepaid account from which the applicable toll amount is deducted. The tag employs Radio-frequency Identification (RFID) technology and is affixed to the vehicle's windscreen after the tag account is active.

FASTag is presently operational at 407 toll plazas across national and state highways. More toll plazas will be brought under the FASTag program in the future.

All Toll Fee Plazas on National Highways across the country will have ‘FASTag Lanes’ from 1 st of December 2019.

One hybrid lane will, however, be allowed at every toll plaza to facilitate and monitor over-dimensional or oversized vehicles, where FASTag and other modes of payment will be accepted. This lane will be converted into a FASTag lane in a time-bound manner.

How to get FASTag?

To get a FASTag, you can visit any Point of Sale (PoS) locations at Toll Plazas / PoS outlets of the NETC Member Banks / their distribution agents/ their Sales offices. Alternatively, The tag can be obtained at toll plazas or from banks. Some banks have online forms that can be filled up by interested customers. 

The online Application form for FASTag for a few of the Banks is provided in the link below.

Features of FASTag

Following are the features of fastag

• Customers will receive SMS alerts on his registered mobile numbers for all the transactions done in their tag account.

• Customers don't need to worry about carrying cash for the toll payments.

• Customer may recharge his tag account online through Debit Card or Net Banking

• Customers can access their statements by logging on the FASTag customer portal.

Benefits of FASTag

Following are the benefits of Fastag

For Road Users

• Near non-stop motion through toll plazas

• Convenience for cashless payment of toll fee

• Less traffic congestion and reduced commute times

• Toll statements can be downloaded online from customer portal

For Toll Operator

• Lower operating costs

• Better audit control through centralized user accounts

• Improved capacity without being required to build more infrastructure

For Government

• Savings on fuel and reduction of emissions from idling and repeated stops at toll plazas.

• Improves transparency of toll transactions

Documents Required for Issuance of FASTag

Following are the documents required for issuance of FASTag

• Registration Certificate (RC) of the vehicle.

• Passport size photograph of the vehicle owner.

• KYC documents as per the category of the vehicle owner:

• Online Portal for customers.

Individual

• ID proof and Address proof from the list mentioned, and 1 passport size photograph

• Driving License

• PAN Card

• Passport

• Voter ID Card

• A valid driving license would be sufficient for Address & ID proof.

Corporate (Non Individual)

Public Ltd./ Private Ltd./ Partnership

• Certificate of Incorporation/ Partnership Deed/Registration certificate of the firm

• PAN Card of the corporate

• Photo ID of signing authority

• List of Directors with addresses/Name and addresses of Partners

• Pan Card (if HUF is taken as Customer)

• Udyog Aadhaar

• Sales Tax Registration

Proprietorship

• PAN Card of Proprietor

• Address Proof of the Proprietor

• Shop Act or other Firm Proof

FASTag Issuing Banks

Following are the FASTag issuing Banks.

• ICICI Bank

• PayTm Payments Bank

• IDFC FIRST Bank

• SBI Bank

• HDFC Bank

• Axis Bank

• Equitas Bank

• KVB Bank

• Kotak Mahindra Bank

• YES Bank

• Bank of Baroda

• City Union Bank

• Federal Bank

• South Indian Bank

• IndusInd Bank

• Saraswat Coop Bank

• Airtel Payments Bank

• Syndicate Bank

• PNB Bank

• Nagpur Nagarik Coop Bank

• Union Bank

• Fino Payments Bank

• Canara Bank

Charges on FASTag

Charges applicable on FASTag Tag Joining Fee - Rs. 100 including all applicable taxes.

A security deposit depending upon the type of vehicle is to be paid to the issuer agency at the time of issue of FASTag. The deposit amount is refunded at the time of FASTag account closure.

How to Recharge FASTag?

The FASTag account can be operated online using the issuer agency’s web portal. The account can be recharged online using debit/credit card/ RTGS/NEFT or through Netbanking. For online recharge, convenience fees are levied against transaction processing fees.

Recharge of Axis Bank Linked FASTag

Follow the below step to recharge your Axis Bank linked FAGTag account.

• Log into Internet Banking of the Bank account of your choice.

• Add Beneficiary for other bank transfers/NEFT

• Enter the following details for Beneficiary

  Name: Enter your name
  Account Number: Enter 14 digit wallet number
  IFSC Code: UTIB0000ETC

• Enter the amount that needs to be recharged

• Once you enter the amount, proceed with the payment

Recharge of SBI FASTag

Follow the below steps to recharge SBI Fastag.

• Visit SBI Fastag website.

• At the time of activation of SBI FASTag, you would have received an SMS with the user id and password, to log in to SBI FASTag. Log in to the SBI Fastag website with your SBI FASTag user id, which is your mobile number that was given at the time of your SBI FASTag registration. If you have forgotten the password, please use the forgot password option to reset your password. 

• Click on Tag Recharge.

• Choose the type of payment.

• Enter the recharge amount.

• Click on Pay Now.

• Make the required payment.

Recharge at Point of Sale (PoS)

You can visit any of the bank's POS Centers and request the agent to recharge the Tag.

• Provide the FASTag Wallet ID/ Vehicle Number.

• Provide the amount that needs to be recharged.

• Receive the Tag recharge confirmation via SMS

• You have to ensure the amount in the SMS and the amount paid is the same before you leave the counter.

Auto-debit Recharge

If you have any Bank Savings/ Current accounts, you can link any one of your accounts to FASTag Wallet and set up auto-debit instructions. Thus, when the balance runs low in your FASTag wallet, the funds (as per pre-set permission) will be automatically debited from the linked account and transferred onto your FASTag wallet. In case of the insufficient fund in your account, the funds will not be transferred to your FASTag Wallet and your vehicle may be stopped at the toll plaza for the same reason.

How to Recharge your FASTag on IHMCL Portal?

Follow the below steps to recharge your FASTag on IHMCL Portal.

• Visit FASTag IHMCL Portal.

• Click on ‘Login’.

• Log into Customer Portal using your mobile number and password.

• Enter the Captcha.

• Click on ‘Login’.

• Go to Payments Recharge Account.

• Select the tag accounts to be recharged and mention the respective amounts to be uploaded.

• Choose payment mode as 'Pay by Online' and click 'Continue'.

• A new window will open with an option to select your bank.

• Please select your bank from the list and continue.

• You will be asked for the login credentials for your bank account. Please proceed with the details and complete the payment.

• Minimum recharge amount a tag can be recharged with is Rs.100.

Validity of FASTag

FASTag has unlimited validity. The same FASTag can be used till the tag is read by the reader and not tampered with. In case due to wear and tear the reading quality depreciates, please reach out to your Issuing Bank for a new tag.

Penalty

A FASTag lane in a toll plaza is reserved exclusively for the movement of FASTag users. There is also a provision under the rule according to which non-FASTag users are to be charged double the fee if they pass through FASTag lanes.

Helpline

 If you have any FASTag related queries, you can reach out to any of these banks.

References

While crafting this guide, we have consulted reliable and authoritative sources, including official government directives, user manuals, and pertinent content sourced from government websites.

• FASTag IHMCL Portal

• FASTag FAQs

• SBI FASTag

• ICICI FASTag

• NPCI