How to request for Animal Treatment in Dubai?

Written By Gautham Krishna   | Updated on January 29, 2023



This service enables you to obtain veterinary treatment services for pets and farm animals, at Dubai Municipality veterinary clinics or at licensed farms and estates in the Emirate (for farm animals only). These services include: animal examination or treatment, animal vaccination, veterinary reproduction services.

Documents Required

  1. Animal's health record (if available).

  2. Veterinary health card (farm animals).

How to request for Animal Treatment in Dubai?

  • Apply for the service through the available channels.

  • Receive Dubai Municipality's reply by phone (if applying through the Call Centre).

  • Bring the animals to any of the specified clinics or meet the Municipality's employee at the farm or estate (according to the number and type of the animals).

  • Pay the due fees at the clinics or at the licensed farms or estates in Dubai.

Time Required

  • Estates and Farms: 3 working days

  • Veterinary clinic: 15 minutes.

Fees Required

  • Animal Vaccination

    • Sheep: AED 2

    • Cows or camels: AED 5

    • Cats or dogs: AED 30 per antigen.

  • Veterinary examination:

    • Sheep or goats: AED 1

    • Cows: AED 5

    • Camels or horses: AED 10.

  • Veterinary treatment:

    • Sheep or goats: AED 2

    • Cows or camels: AED 5

    • Horses: AED 20

    • Poultry: AED 1

    • Pet birds: AED 5

    • Wild animals and birds: AED 20

    • Domestic animals: AED 30.

  • Surgical Procedures:

    • Sheep or goats: AED 20

    • Camels or cows: AED 50

    • Poultry: AED 5.

  • Laboratory tests:

    • Sheep or goats: AED 3

    • Cows or camels: AED 5

    • Poultry: AED 10.

  • Veterinary Reproductive Services - (obstetrics/spaying or neutering/artificial insemination/infertility treatment)

    • Sheep or goats: AED 5

    • Cows or camels: AED 30

    • Artificial insemination: AED 40.

  • Knowledge and Innovation fees: AED 20 (for every service fee exceeding AED 50)

  • VAT:  5%.

Terms & Conditions

  • The Veterinary Examination and Treatment Service provides diagnosis, examination and treatment of animal illnesses and their related laboratory tests.

  • The Veterinary Vaccination Service ensures the conformity of animals with the veterinary health requirements applied in Dubai. This service is mandatory for pets and for productive animals that enter Dubai through the quarantine or the Cattle Market.

  • The Veterinary Reproduction Service provides reproductive care services in veterinary clinics, farms and estates, including infertility, cows' artificial insemination, and obstetrics.

  • Pets are examined and vaccinated only at Al Khawaneej clinic.

  • Vaccination is done at the clinics for small farm animals up to 5, and on licensed estates and farms for small animals exceeding 5 and large animals.

  • Camel infertility is treated at the clinics, upon appointment.

  • This service does not include wild predators.

  • Applications related to cats and dogs of residents of Al Lissaily and Hatta regions are exclusively submitted at Al Khawaneej Veterinary Services Section.

  • To apply for a farm or estate visit you must specify the number and type of animals to be treated, as well as your address and phone number.

  • Pets must be registered and numbered if they were not (and related fees collected), in case of vaccination.

  • Productive animals are vaccinated on private farms according to a preset plan.

  • To apply for this service local estates and farms must have a Veterinary Health Card.

  • This service requires laboratory tests for diagnostic purposes, if needed.

  • You must register and number animals (according to their type) to benefit from this service.

  • Sick animals or those with fractures, whose owners wish to dispose of, are transported by the Veterinary Services Section when a vehicle is available for that, and disposed of, or by the owners themselves

  • Farm animals are treated:

    • In clinics only, if their number was less than 5

    • On farms or estates if they were large or their number was more than 5 (through the Municipality's employee visit).

  • Necropsies are done at the following clinics, provided that the clinic is notified within a maximum of 2 hours after the animal's death.

FAQs

What are some common queries related to Dubai Municipality?
You can find a list of common Dubai Municipality queries and their answer in the link below.
Dubai Municipality queries and its answers
Where can I get my queries related to Dubai Municipality answered for free?
Tesz is a free-to-use platform for citizens to ask government-related queries. Questions are sent to a community of experts, departments and citizens to answer. You can ask the queries here.
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What are the available animal vaccines?
The types of vaccines available vary according to the types of animals: Farm animals: vaccines for CCPP, smallpox, PPR (small ruminants' pest), Foot and Mouth Disease, and Enterotoxemia Pets: rabies vaccines, and other core vaccines for cats and dogs.
What should be the delay between doses of vaccines (if the animal needed more than one)?
The delay between 2 vaccines depends on the type of the first vaccine. But in general it is minimum 2 weeks, scheduled according to the plan prepared by the Veterinary Services Section. Pets: MMR vaccine for cats, pentavalent vaccine from the age of 8 weeks and another dose is administered one month after the first dose, as for the rabies vaccine, it is administered once a year from the age of 3 months.
What are the specified times for farm animals' vaccination?
You can contact the call centre on 800900 to apply for the service. The veterinarian is then notified to schedule the vaccination visit to your farm or estate, according to the schedule of appointments prepared by the Veterinary Services Section.