How to apply for the Resolution of Technical Disputes in Dubai ?

Written By Gautham Krishna   | Updated on January 29, 2023



This service enables to get decision for resolution of any technical disputes related to existing or under-construction building.

What types of complaints and technical disputes are reviewed and resolved?

  • Non conformity with approved drawings or incomplete work.

  • Cracks or structural defects.

  • Defects and problems in the interior and exterior plastering and coating works.

  • The contractor does not cover all defect work during warranty year.

Documents required to apply for the Resolution of Technical Disputes in Dubai

  • Authorization letter) in case of submission on behalf of owner.

How to apply for the Resolution of Technical Disputes in Dubai?

Follow the below stes to apply for the Resolution of Technical Disputes in Dubai.

  • Apply for service through Dubai Municipality website.

  • Receive Dubai Municipality reply (site visit timing or Reject) by SMS and E-mail.

  • Meet DM Engineer for final site visit .

  • Receive SMS and email that application is closed.

Time required to apply for the Resolution of Technical Disputes in Dubai

It will take 2 days to apply for the Resolution of Technical Disputes in Dubai

Fees required to apply for the Resolution of Technical Disputes in Dubai

  • The service is Free.

Terms and Conditions to apply for the Resolution of Technical Disputes in Dubai 

  • This service covers the resolution of technical disputes only. Financial or contractual disputes or delays in work completion are carried out in court.

  • The service application is submitted by owner or his/her legal representative only and login using UAE PASS or entering the Emirates ID data, with the ability to track the application process.

  • The specified service processing time is calculated by:

  • One working day (from the date of submission until determining the time of visiting the site or rejecting the application), this will be received by text message and e-mail.

  •  (one working day) from the time of visiting the site, for issuing directions. 

  • For inquiries or technical support contact us through email: Dmdispute@dm.gov.ae.

FAQs

What are some common queries related to Dubai Municipality?
You can find a list of common Dubai Municipality queries and their answer in the link below.
Dubai Municipality queries and its answers
Where can I get my queries related to Dubai Municipality answered for free?
Tesz is a free-to-use platform for citizens to ask government-related queries. Questions are sent to a community of experts, departments and citizens to answer. You can ask the queries here.
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Is it possible to apply a complaint related to under-construction sites?
Yes, technical complaints about under-construction sites are accepted.
Is it possible to apply a technical complaint against a contractor or consultant licensed from Dubai Municipality and the project in another emirate?
The municipality is not the jurisdiction in this case, and you can refer to the Economy and Tourism department or other emirates’ municipalities to take action against the contractor or consultant.