How can I activate Fastag which is already pre-installed on my new car?


Download the myfastag app & get in touch with the fastag issuer bank. The name of the issuer must be there on the fastag itself.

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Sulfi Sulfi
Answered on November 26,2019

If a vehicle already has an RFID tag, it might already be activated. When you buy the vehicle, RFID tag payment was also done. It might also have a minimum balance of INR 100 or 200 as is required by the bank.
You can recharge it with your Customer ID or Wallet ID of FASTag. These details are available in the email or mobile number provided by you at the time when you bought your vehicle.

The main providers of FASTag are HDFC, ICICI & Axis bank. The payment can be done using normal payment methods such as bank transfer, net banking, cards.

For example, check the below video to see how to recharge an Axis bank linked FASTag.

You can also reach out to the helpline number of your FASTag linked bank if there are any technical issues.

Sl. No. Issuing Bank Customer Care Helpline No
1 Axis Bank 1800-419-8585
2 ICICI Bank 1800-2100-104
3 IDFC Bank 1800-266-9970
4 State Bank of India 1800-11-0018
5 HDFC Bank 1800-120-1243
6 Karur Vysya Bank 1800-102-1916
7 EQUITAS Small Finance Bank 1800-419-1996
8 PayTM Payments Bank Ltd 1800-102-6480
9 Kotak Mahindra Bank 1800-419-6606
10 Syndicate Bank 1800-425-0585
11 Federal Bank 1800-266-9520
12 South Indian Bank 1800-425-1809
13 Punjab National Bank 080-67295310
14 Punjab & Maharashtra Co-op Bank 1800-223-993
15 Saraswat Bank 1800-266-9545
16 Fino Payments Bank 1860-266-3466
17 City Union Bank 1800-2587200
18 Bank of Baroda 1800-1034568
19 IndusInd Bank 1860-5005004
20 Yes Bank 1800-1200
21 Union Bank 1800-222244
22 Nagpur Nagarik Sahakari Bank Ltd 1800-2667183

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