Home |FASTag | How is 1033 helpline number useful to me? What type of toll plaza level complaints can I raise by calling this number?

How is 1033 helpline number useful to me? What type of toll plaza level complaints can I raise by calling this number?

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Indian Highways Management Company Limited verified
Answered on February 06,2021

MORTH/NHAI/IHMCL has launched 1033 helpline number for addressing FASTag complaints at toll plaza level. Customer can simply dial 1033 from Mobile/Landline for the following issues:
• Stopped at the plaza for Tag blacklist reason even though Tag is not blacklisted.
• Plaza not accepting FASTag
• Plaza not able to read the Tag
• Plaza not supporting for monthly pass issuance
• Any other applicable issue for FASTag

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