Home |FASTag | I had recharge my HDFC fastag monthly pass with UPI transaction. Payment debited but monthly pass on fastag not activated. Where to raise concern bank or fastag authority?

I had recharge my HDFC fastag monthly pass with UPI transaction. Payment debited but monthly pass on fastag not activated. Where to raise concern bank or fastag authority?

Answer Notify Me - 1 Notifying - 2
Indian Highways Management Company Limited verified
Answered on May 07,2024

In case of unsuccessful transaction, refund will be initiated into the original mode of payment in maximum 7-10 working days (depends on the mode of payment). In such cases, you need to initiate the recharge again to avail the Local/Monthly Pass facility given the concerned Fee Plaza. Any amount deducted before the activation of the monthly pass is legit & non-refundable.

In case the above timeline is already crossed and you have not received the refund then you are requested to please raise the transaction dispute with the Payment Instrument used for recharge (Bank/UPI) and they will help you out for the refund process.

For any further assistance you may call 1033 NHAI helpline.

How would you rate the answer?


Excellent Good Neutral Poor Bad

Thank you for your response..

Clap Clap 0
Share Share Answer Share Share
Views 29 views
tesz.in
Hey , can you help?
Answer this question
Guide

Step-By-Step Guide To Update FASTag KYC Before February 29 Deadline [NHAI/SBI/HDFC/ICICI]

NHAI has announced that all FASTags with incomplete KYC will be deactivated after January 31, regardless of balance. This is to deter misuse, such as using one FASTag for multiple vehicles ..
  Click here to get a detailed guide
Guide

Step-By-Step Guide to Transfer Paytm FASTag to Another Bank Before March 15

To transfer Paytm FASTag, you can raise a surrender request with Paytm for closure or close the FASTag through the app. Please note that only the owner of the said FASTag is authorized to c..
  Click here to get a detailed guide

Related Questions