Home |FASTag | I have a fast tag issued by paytm bank, after initial use i recharged it through my ICICI Bank account. Money got deducted but its not showing when my vehicle cross the toll. So I have to recharge again with paytm. What I have to do to get my amount back which got deducted by icici bank?

I have a fast tag issued by paytm bank, after initial use i recharged it through my ICICI Bank account. Money got deducted but its not showing when my vehicle cross the toll. So I have to recharge again with paytm. What I have to do to get my amount back which got deducted by icici bank?

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Indian Highways Management Company Limited verified
Answered on April 23,2023

The unsuccessful recharge though gets refunded within 7 working days to the account but if the mentioned TAT is crossed, then you may raise a refund request with the payment instrument used for recharge & simultaneously raise a complaint with the FASTag issuer bank as well.

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