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I have a FASTag and also balance in my linked account, but I could not go through ETC lane. How do I get my FASTag checked/ rectified to see whether it is active or not?
I have a FASTag and also balance in my linked account, but I could not go through ETC lane. How do I get my FASTag checked/ rectified to see whether it is active or not?
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Indian Highways Management Company Limited 
Answered on February 05,2021
One may download My FASTag App – and check the real-time balance in the FASTag wallet assigned with the vehicle number.
Similar to the “You are Safe” feature in Aarogya Setu App, a new feature to show the Tag Balance status has been introduced on My FASTag App. This new feature shall show the real-time FASTag wallet balance in form of colour code –
• Green for Active tag with sufficient balance
• Orange for tags with low balance and
• Red for blacklisted tags.
This feature shall help FASTag user with sufficient FASTag wallet balance to pass through a toll lane by showing the tag status of the assigned vehicle, in case the tag status has not been updated in the toll plaza server due to various reasons.
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Guide
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Step-By-Step Guide To Update FASTag KYC Before February 29 Deadline [NHAI/SBI/HDFC/ICICI]
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