Home |FASTag |
I have activated my Fastag with minimum balance. But if I check balance, the tag status is mentioned as invalid. What to do?
I have activated my Fastag with minimum balance. But if I check balance, the tag status is mentioned as invalid. What to do?
Share
Indian Highways Management Company Limited 
Answered on November 24,2021
The tag is in inactive status, kindly raise a complaint with the FASTag provider & get the same activated for uninterrupted services.
96 views
Guide
Click here to get a detailed guide
Step-By-Step Guide To Update FASTag KYC Before February 29 Deadline [NHAI/SBI/HDFC/ICICI]
NHAI has announced that all FASTags with incomplete KYC will be deactivated after January 31, regardless of balance. This is to deter misuse, such as using one FASTag for multiple vehicles ..Click here to get a detailed guide
Guide
Click here to get a detailed guide
Step-By-Step Guide to Transfer Paytm FASTag to Another Bank Before March 15
To transfer Paytm FASTag, you can raise a surrender request with Paytm for closure or close the FASTag through the app. Please note that only the owner of the said FASTag is authorized to c..Click here to get a detailed guide
Related Questions
-
Indian Highways Management Company Limited
Answered on February 10,2021I have sufficient balance in my fastag account. But in tolls, the scanner said my fast tag account is invalid or blacklisted. But the tollgate people manually take my toll amount from there computer and then open the gate and permit to go. The toll amount was deducted from my account. What I have to do to rectify the problem?
This is a tolling agency infra related issue & not your fault, if the same thing happens at all ...
1
0
5885
-
Indian Highways Management Company Limited
Answered on February 11,2021I have recharged my fastag on 23rd ocober 2020. But my fastag is showing as blacklisted. Not yet reactivated. What to do?
Kindly contact your FASTag issuer banks customer care no. to remove blacklist and maintain minimum balance threshold to avoid getting it blacklisted every ...
1
0
690
-
Indian Highways Management Company Limited
Answered on February 12,2021I have recharged my Fastag by gpay. The amount reached in the wallet now but I received a message that my Fastag account is having insufficient balance. What to do now?
It takes some time to reflect in your fastag wallet, if it takes more than an hour kindly contact your ...
1
0
597
-
Indian Highways Management Company Limited
Answered on March 01,2021When I have sufficient balance in my bank account, why my Fastag is blacklisted for lesser balance ?
Balance in the account does not mean balance in fastag wallet, you need to maintain balance in your fastag ...
1
0
132
-
Indian Highways Management Company Limited
Answered on February 04,2022Fast tag having balance of Rs 1800. But toll server is showing as low balance. What to do?
You can complain with the 1033 helpline & FASTag issuer bank.
1
0
291
-
Indian Highways Management Company Limited
Answered on December 16,2021I have a fastag of airtel and in toll gate it shows black listed, though I have enough balance. In NETC fastag portal, it shows inactive, recharge. What to do?
Recharge your tag if not having enough balance but if the wallet is already recharged raise a complaint with ...
1
0
1051
-
Indian Highways Management Company Limited
Answered on December 20,2021I have fastag (nhai wallet).The balance is Rs 1400. But for the last 6 months, it is blacklisted.I lodged complaints to customer care so many times. But it is still blacklisted?
You can raise a complaint with the 1033 helpline or you can write to etc.nodal@ihmcl.com with your vehicle & ...
1
0
377
-
Indian Highways Management Company Limited
Answered on July 04,2023I have sufficient balance in my fastag. But when my vehicle pass through toll plaza they say it is blacklisted. But my wallet id will be having balance . They say it is server problem. Few toll plaza record vehicle number and debit it later. But Toll plaza operated by NHAI do not have that facility they say. Now what can I do?
There is a chance that any previous FASTag is in low balance or hotlist which pops up at the ...
1
0
52
-
Indian Highways Management Company Limited
Answered on December 28,2021I was using SBI Fastag when raised surrender request my balance was Rs40 then Got 240 rupees refund. When I tried to apply new one from another bank they are saying my vehicle blacklisted by SBI. I contacted SBI they are asking me to call 1033. They are saying bank has to do this. Now I don't even have active fastag account to recharge. This seems some system issue how can I get my vehicle in whitelist?
You shall raise a blacklist removal request with the SBI because they are the final authority to remove the ...
1
0
1982
-
Indian Highways Management Company Limited
Answered on January 07,2022My car is blacklisted from 1 and a half year though i have balance on it. I have given plenty of complain to nhai but my issue had not solved as the Fastag is from Nhai. What will i do now?
You can call 1033 helpline or mail at etc.nodal@ihmcl.com with all the relevant details.
1
0
107
-
Indian Highways Management Company Limited
Answered on January 15,2022I have not been using fastag for 3-4 months. But threshold balance is intact. Now it is showing my car number is blacklisted by NPCI. I was using paytm fastag and I have closed the fastag from paytm also. But now I am ordering a new fastag and status still the same that my car number is blacklisted by NPCI. How to get it removed from blacklist. Whom to call?
You can call PayTm to get it removed from the blacklist or you can call 1033 helpline to guide ...
1
0
325
-
Indian Highways Management Company Limited
Answered on May 04,2022What to do as I uploaded all required documents in my fastag portal but status of KYC is pending and unable to recharge my account?
The max. TAT for KYC update is 7 working days after successful submission of valid proofs.
1
0
383