I have bought a used car. It had an IHMCL Fastag linked with it. I don't know the previous owner of the car. How can I get the fastag account closed ? Customer care gave me the mobile number associated with the Fastag, but that number is not working.


You can not surrender the tag by yourself as there is an account linked to every FASTag & as per RBI, only the owner of the account can raise a surrender request & get it closed. Kindly get in touch with the previous owner & get it surrendered.

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