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I have SBI Fastag and submitted all the relevant documents for KYC updation. My Tag is pending for KYC updation and recharging is not allowed and I tried to contact the provider but in vain. Can I go for new Fastag from other provider and then surrender the existing one?
I have SBI Fastag and submitted all the relevant documents for KYC updation. My Tag is pending for KYC updation and recharging is not allowed and I tried to contact the provider but in vain. Can I go for new Fastag from other provider and then surrender the existing one?
Indian Highways Management Company Limited
Answered on March 15,2024
Answered on March 15,2024
The new provider would not be able to issue you a new FASTag until the previous one is not closed. Kindly contact the issuer bank SBI to expedite the process. Else you may call 1033 NHAI helpline.
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