Home |FASTag | Initially I have a fast tag issued by Airtel bank later I change it now I have AXIS bank fast tag. When I travel then toll plaza scanner show that my vehicle is black listed even balance is available and showing active on NHAI site. I contacted to NHAI customer care they said this issue has to be solved by Airtel payment bank. I write several mail to airtel payment bank but still no solution. What can I do?

Initially I have a fast tag issued by Airtel bank later I change it now I have AXIS bank fast tag. When I travel then toll plaza scanner show that my vehicle is black listed even balance is available and showing active on NHAI site. I contacted to NHAI customer care they said this issue has to be solved by Airtel payment bank. I write several mail to airtel payment bank but still no solution. What can I do?

Answer Notify Me - 1 Notifying - 2
Indian Highways Management Company Limited verified
Answered on July 15,2021

You can lodge a complaint with the NHAI helpline 1033 or you can mail your concern at etc.nodal@ihmcl.com with complete details.

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