Home |FASTag | On Jewar toll plaza the toll boy first told that the fastag is showing blacklisted so he takes cash and then after few minutes from our balance the money is deducted. what to do next?

On Jewar toll plaza the toll boy first told that the fastag is showing blacklisted so he takes cash and then after few minutes from our balance the money is deducted. what to do next?

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Indian Highways Management Company Limited verified
Answered on October 25,2021

You can raise a double deduction complaint to the fastag issuer bank with the toll receipt or you can also raise a complaint with the NHAI helpline 1033 along with your details like name of the owner, vehicle registration number, date of the issue, toll receipt, transaction ID, name of the toll plaza, screenshot of the message of deduction.

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