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What is procedure for closing fastag account as I have sold the car and purchased new car and dealer has taken another bank fastag?
What is procedure for closing fastag account as I have sold the car and purchased new car and dealer has taken another bank fastag?
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Indian Highways Management Company Limited 
Answered on April 17,2023
You have to raise a surrender request with the FASTag issuer bank for closure/surrender.
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Guide
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Step-By-Step Guide To Update FASTag KYC Before February 29 Deadline [NHAI/SBI/HDFC/ICICI]
NHAI has announced that all FASTags with incomplete KYC will be deactivated after January 31, regardless of balance. This is to deter misuse, such as using one FASTag for multiple vehicles ..Click here to get a detailed guide
Guide
Click here to get a detailed guide
Step-By-Step Guide to Transfer Paytm FASTag to Another Bank Before March 15
To transfer Paytm FASTag, you can raise a surrender request with Paytm for closure or close the FASTag through the app. Please note that only the owner of the said FASTag is authorized to c..Click here to get a detailed guide
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Indian Highways Management Company Limited
Answered on February 15,2021I have bought a second-hand car and on it, there is a fastag of the previous owner which is not working. Can I replace it with a new one?
You have to surrender the old fastag & then you will be able to apply for a fresh one.
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Answered on February 10,2021I have sufficient balance in my fastag account. But in tolls, the scanner said my fast tag account is invalid or blacklisted. But the tollgate people manually take my toll amount from there computer and then open the gate and permit to go. The toll amount was deducted from my account. What I have to do to rectify the problem?
This is a tolling agency infra related issue & not your fault, if the same thing happens at all ...
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Answered on February 12,2021I want to reactivate my fastag account. What to do ?
In case it is blacklisted call your issuer bank to remove the blacklist & recharge your tag to use ...
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Answered on February 10,2021My fastag limit is over and now I try to recharge. But can't recharge. Can I cancel my fastag ? What's the procedure?
There is a limit on monthly recharge which you can increase with the help of your fastag issuer bank, ...
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Answered on November 09,2022I have purchased a 2nd hand car and transferred to my name, now I am applying for fastag but came to know that there is already a fastag on the same car which is blacklisted ,there is no sticker on the car.now I want to get new one,please help
Contact the previous owner to get the tag surrendered before purchasing a used vehicle otherwise it will always create an issue.
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Indian Highways Management Company Limited
Answered on May 16,2023I had a fastag issued at the time of purchasing a vehicle, but by mistake I applied to another bank for a fastag and now I have 2 fastags. What to do in this case?
Kindly surrender one of the unwanted FASTags.
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Indian Highways Management Company Limited
Answered on August 21,2021I bought second hand car and already ownership transfer done and Mparivahan portal show now i am the owner. Now i need to apply for fastag , in my bank. I submit all the docs to my bank , and my fastag account created by bank and i deposit first payment via check also.Now bank says , your old owner fastag id was blacklisted , so you need to remove close old id then after we can create new one for you. How can i get to know my cars old fastag id and bank name and how can i close the old id?
The tag issuer can give you a few details of the old tag if it is still showing on ...
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Indian Highways Management Company Limited
Answered on March 14,2024I applied for a new Fastag from the bank , right now it is showing as Active (not Blacklisted) in their website but did not received a physical card yet and said it will take 10 working days to receive physical but i got a requirement to travel immediately. so in this case , can i purchase instant fastag at toll plaza and start using? can i deactivate bank issued Fastag once i received it?
Shall contact the issuer bank to expedite the delivery, and process to surrender the tag on as is basis.
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Indian Highways Management Company Limited
Answered on December 28,2021I was using SBI Fastag when raised surrender request my balance was Rs40 then Got 240 rupees refund. When I tried to apply new one from another bank they are saying my vehicle blacklisted by SBI. I contacted SBI they are asking me to call 1033. They are saying bank has to do this. Now I don't even have active fastag account to recharge. This seems some system issue how can I get my vehicle in whitelist?
You shall raise a blacklist removal request with the SBI because they are the final authority to remove the ...
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Indian Highways Management Company Limited
Answered on January 15,2022I have not been using fastag for 3-4 months. But threshold balance is intact. Now it is showing my car number is blacklisted by NPCI. I was using paytm fastag and I have closed the fastag from paytm also. But now I am ordering a new fastag and status still the same that my car number is blacklisted by NPCI. How to get it removed from blacklist. Whom to call?
You can call PayTm to get it removed from the blacklist or you can call 1033 helpline to guide ...
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Indian Highways Management Company Limited
Answered on January 27,2022My fastag was blacklisted and rejected for renewal. I purchased new one from another bank. Where can I stick this ?
Remove the old one & place the new one in the center of the front windscreen from inside the ...
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Indian Highways Management Company Limited
Answered on April 08,2022I bought a second hand car and want to get a new fasttag. I have tried multiple wallets. Every time I am told the car had a black-listed fasttag . There is no fast tag on the car. What do I do to sort this out ?
The tag might be active on the last owner's name, you should ask the previous owner of the vehicle ...
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Indian Highways Management Company Limited
Answered on November 09,2022I purchaged a secondhand car from Gujarat. I want to buy a fastag for my car but it's showing that vehicle registration number is blacklisted from NPCI. What can I do to buy new fastag?
Contact the previous owner to get the tag surrendered before purchasing a used vehicle otherwise it will always create an issue.
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