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What is Tag Status facility on My FASTag App ? How can I use to pass at a toll plazas?  

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Indian Highways Management Company Limited verified
Answered on February 06,2021

Using FASTag status facility, one may check the real-time balance in the FASTag wallet assigned with the vehicle number.

Similar to the “You are Safe” feature in Aarogya Setu App, a new feature to show the Tag Balance status has been introduced on My FASTag App. This new feature shall show the real-time FASTag wallet balance in form of colour code –

• Green for Active tag with sufficient balance
• Orange for tags with low balance and
• Red for blacklisted tags.

This feature shall help FASTag user with sufficient FASTag wallet balance to pass through a toll lane by showing the tag status of the assigned vehicle, in case the tag status has not been updated in the toll plaza server due to various reasons.

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