What to do with Paytm fastag ?


One shall raise a surrender request with the issuer bank Paytm & close the wallet to get the unused amount refunded back to your account. For any further assistance/clarification you shall contact the issuer bank Paytm.

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Gautham Krishna, Citizen Volunteer
Answered on March 13,2024

Follow the below steps to close Paytm FASTag via Paytm app.

  • Login to your Paytm account

  • Search for ‘FASTag’

  • Select ‘Manage FASTag’ (find it is in the ‘Services’ section)

  • Select the FASTag which you wish to deactivate

  • Click on Close FASTag.

close paytm fastag from paytm app

  • Your amount will be refunded.


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