Home |FASTag | When I purchased a new car the dealer probably punched in a wrong telephone number while getting the FASTAG. It is from IDFC bank. IDFC Bank is not willing to change the number till I give them the old number which I don’t know. Even the dealer doesn’t know as it was his typing mistake. Therefore I don’t get updates of deductions and balance. What can be done? Can I buy another FASTAG from another bank or get the existing FASTAG transferred to another bank?

When I purchased a new car the dealer probably punched in a wrong telephone number while getting the FASTAG. It is from IDFC bank. IDFC Bank is not willing to change the number till I give them the old number which I don’t know. Even the dealer doesn’t know as it was his typing mistake. Therefore I don’t get updates of deductions and balance. What can be done? Can I buy another FASTAG from another bank or get the existing FASTAG transferred to another bank?

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Indian Highways Management Company Limited verified
Answered on February 21,2022

Fastags are non transferable, you shall surrender the old tag & get a new one.

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