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Your vehicle is blacklisted at NPCI by previous issuer bank. Please contact your previous issuer bank to remove blacklist on your vehicle. What to do?
Your vehicle is blacklisted at NPCI by previous issuer bank. Please contact your previous issuer bank to remove blacklist on your vehicle. What to do?
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Indian Highways Management Company Limited 
Answered on March 26,2024
Kindly contact the previous issuer bank for removal of the holtist & surrender/closure of the previous FASTag.
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Guide
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Step-By-Step Guide To Update FASTag KYC Before February 29 Deadline [NHAI/SBI/HDFC/ICICI]
NHAI has announced that all FASTags with incomplete KYC will be deactivated after January 31, regardless of balance. This is to deter misuse, such as using one FASTag for multiple vehicles ..Click here to get a detailed guide
Guide
Click here to get a detailed guide
Step-By-Step Guide to Transfer Paytm FASTag to Another Bank Before March 15
To transfer Paytm FASTag, you can raise a surrender request with Paytm for closure or close the FASTag through the app. Please note that only the owner of the said FASTag is authorized to c..Click here to get a detailed guide
Related Questions
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Indian Highways Management Company Limited
Answered on December 30,2021I have recharged my fastag on 9th April 2021 with Rs.300. But my fastag is showing as blacklisted when my vehicle passed through fastag lane. Hence declined to move forward. Toll tax people are charging double of the amount to go through Fast tag lane. Further, I recharged with Rs. 150 and after passing through two tolls thereafter for the amount not more than total of Rs 60, my current balance next day is again Rs.0.00. What should I do?
You need to raise a complaint with the FASTag issuer bank for timely redressal of the same.
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Indian Highways Management Company Limited
Answered on April 21,2023Fastag owner name has a spelling mistake in ihcml Fastag portal because of this I'm denied transfer of money from my ihcml wallet to bank. I have closed the Fastag and has done KYC too but still can't transfer unused amount to bank.What to do?
You have to raise a name correction request with the NHAI helpline 1033 & when your name correction is ...
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Indian Highways Management Company Limited
Answered on August 14,2023I have bought a second hand car and that car was having a fastag of ICICI Bank which I didn't get with car. Later I take a new fastag of IDFC bank. And recharged it but the money goes in ICICI Bank's fastag which I am not having. What to do ?
Kindly contact the previous owner and ask him to raise a surrender request with the FASTag issuer bank ICICI & ...
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Indian Highways Management Company Limited
Answered on December 27,2021I got second-hand vehicle. I got airtel fastag. I am having sufficient balance in my account but in IHMCL fastag it is showing my account is blacklisted with karur vysya bank. What should I do now ?
You shall get the old FASTag surrendered with the help of the old owner of the vehicle & then ...
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Indian Highways Management Company Limited
Answered on January 12,2022I have 5 commercial vehicle. But my all fastag are linked with different banks. So it is possible to link all my fastag to one account? I want to pay my toll tax from one account. Is it possible??
Yes, you can pool all your vehicles in one wallet but all FASTag's must be from the same vendor for this ...
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Indian Highways Management Company Limited
Answered on November 09,2022I was having ihmcl fastag for my car and the same i closed 2.5 years ago but still it's going blacklisted in NPCI site because of this i am not able to buy new fastag. Complained 100 times on 1033 but still no resolution. What to do now?
Share your complaint no. received from 1033 helpline & mail @ETC NODAL for further processing.
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Indian Highways Management Company Limited
If the customer care number for FASTag issuer banks is not working/responding what is the alternate option?
One may lodge the compliant t can call on your bank call center number and register your complaint and ...
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Indian Highways Management Company Limited
Answered on February 09,2021My fastag is blacklisted. I recharged it for thousand rupees. But still showing blacklisted. Trying to activate it for many months. What to do?
This is to inform you that there are a few things to keep in mind that there is a ...
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Indian Highways Management Company Limited
Answered on March 11,2021When I crossed the toll it was wrongly debited an amount of Rs.475/- for an LMV on 30-01-2021. It was now black listed. Raised chargeback with Airtel Payments bank. Response is very poor and so far it is not resolved. Secondly as it was black listed the fastag is not effective for usage. What is the solution ?
Mail your concern to airtel customer care or try calling them, you can also call on NHAI helpline no. ...
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Indian Highways Management Company Limited
Answered on March 18,2021I ordered a fastag, but unfortunately, it has been wrongly tagged as a personal vehicle. It is for the truck ( 10 wheels ). The order is to be shipped on 12 March, I expect it to be corrected in category and colour code. What to do now ?
Get in touch with the issuer bank, try calling their helpline and if the tag has been issued you ...
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Indian Highways Management Company Limited
Answered on April 22,2021My 5 vehicles had sufficient balance in fastag. But all toll gates are showing low balance and vehicle is blacklisted. Even those vehicles which are not running are also showing suddenly low balance and blacklisted.Who's responsible for the penalty ?
If you have linked all the vehicles with the same mobile number, what happens is that if any one ...
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Indian Highways Management Company Limited
Answered on October 25,2021On Jewar toll plaza the toll boy first told that the fastag is showing blacklisted so he takes cash and then after few minutes from our balance the money is deducted. what to do next?
You can raise a double deduction complaint to the fastag issuer bank with the toll receipt or you can ...
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Indian Highways Management Company Limited
Answered on March 15,2024I had 2 fastag from airtel payment bank on 1 vehicle which i deactivated successfully. Even airtel is saying its deactivated and they cannot do anything. Still its showing black listed now i cannot get any new tag. What to do?
Kindly call 1033 NHAI helpline for clarification & resolution regarding this issue.
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